Empowering patients to address diabetes care gaps: formative usability testing of a novel patient portal intervention.

Lyndsay A Nelson,Carrie Reale,Shilo Anders, Russ Beebe,S Trent Rosenbloom,Amber Hackstadt,Kryseana J Harper,Lindsay S Mayberry,Jared G Cobb, Neeraja Peterson,Tom Elasy,Zhihong Yu,William Martinez

JAMIA open（2023）

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摘要

Through iterative user-centered design and testing, we improved the usability of the patient portal intervention. A tool that empowers patients to initiate orders for disease-specific services as part of their existing patient portal account has potential to enhance the completion of recommended health services and improve clinical outcomes.

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关键词

patient portal, diabetes mellitus, user-centered design, practice guidelines, usability

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