Sustainable Tourism e-Communication Impact on Tourism Behavior
Smart innovation, systems and technologies(2023)
摘要
This study develops some sustainable tourism advertising effects and consumer environmental awareness-raising and examines them by advertising certification and advertising format in a field experiment. The tourism advertising effects are analyzed by five dependent variables: trust and credibility, environmentalism, ad relevance, realism, and flow. Several ANOVA and multiple comparison tests were performed to understand whether these variables varied between groups. Experimental research findings indicate that flow and video format affect tourism advertising and consumer environmental awareness-raising. This study demonstrates the importance of understanding the concept of sustainable tourism and awareness-raising. It also points to identifying the best communication strategies to promote a sustainable destination, as different communication methods may lead to different results. In addition, it provides valuable information for marketers to consider when implementing their communication strategies.
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关键词
tourism behavior,e-communication
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