Post-Pandemic Hybrid Work in Software Companies: Findings from an Industrial Case Study
CoRR(2024)
摘要
Context. Software professionals learned from their experience during the
pandemic that most of their work can be done remotely, and now software
companies are expected to adopt hybrid work models to avoid the resignation of
talented professionals who require more flexibility and work-life balance.
However, hybrid work is a spectrum of flexible work arrangements, and
currently, there are no well-established hybrid work configurations to be
followed in the post-pandemic period. Goal. We investigated how software
engineers are experiencing the post-pandemic hybrid work landscape, aiming to
understand the factors that influence their choices between remote and
in-office work. Method. We explored a large South American company by
collecting quantitative and qualitative data from 545 software professionals
who are currently navigating diverse hybrid work arrangements tailored to their
individual and team requirements. Findings. Our study revealed an array of
factors that significantly impact hybrid work within the software industry,
including individual preferences, work-life balance, commute time, social
interactions, productivity, and more. Team dynamics, project demands, client
expectations, and organizational strategies also play an important role in
shaping the complex landscape of hybrid work configurations in software
engineering. Conclusions. In summary, the success of hybrid work models depends
on balancing individual preferences, team dynamics, and organizational
strategies. Our study demonstrated that, at present, there is no
one-size-fits-all individual approach to hybrid work in the software industry.
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