Purpose The emergence of the sharing economy (SE) has challenged traditional consumption patterns, raising concerns about a potential regime switch, whereby SE adoption may become a permanent alternative to traditional consumption for specific products and services. Given the strategic relevance of this phenomenon, this study aims to examine the determinants of regime switch across the accommodation, mobility and consumer goods industries. Design/methodology/approach Data were collected from 398 users of SE platforms and analyzed using a robust regression model combined with the Least Absolute Shrinkage and Selection Operator (LASSO) technique. Findings The findings reveal the limited role of sustainability concerns and the greater importance of economic, social and anti-consumption motivations, together with consumer satisfaction, in explaining regime switch. The results also highlight important cross-industry differences. In the hospitality industry, the main barrier to switching is the perceived lack of choice, whereas in the mobility and consumer goods industries the strongest obstacle is consumers’ attachment to private ownership. Finally, intensive use of specific sharing configurations – such as bike and scooter sharing, home exchange, clothing exchange and technology exchange – significantly increases consumers’ propensity to switch. Originality/value To the best of the authors’ knowledge, this study contributes to the literature on regime switch in SE by providing one of the first quantitative cross-industry investigations of the phenomenon. Drawing on the lens of Psychological Ownership (PO) Theory, it explains the behavioral and experiential conditions under which consumers may transition from traditional consumption to SE. The findings also provide managerial implications for both SE platforms and incumbent firms seeking to refine their customer retention strategies.
Purpose This study aims to identify the dimensions and components of managerial networking capability in Iran’s public sector, developing a capability-focused framework grounded in dynamic capabilities theory that extends beyond behavioral conceptualizations dominant in Western literature. Design/methodology/approach Using an interpretive qualitative methodology, in-depth semi-structured interviews were conducted with 15 public sector managers (average 14.6 years managerial experience) selected through purposive and snowball sampling until theoretical saturation. Thematic analysis following Braun and Clarke’s (2006, 2019) six-stage protocol yielded a comprehensive capability framework. Trustworthiness was strengthened through member checking, peer debriefing, researcher reflexivity and intercoder agreement used to strengthen confirmability rather than assert objectivist reliability. Findings Analysis revealed a five-dimensional capability framework: network creation and development capability; relationship consolidation and sustainability capability; member support and protection capability; mutual value and benefit creation capability; and knowledge and opportunity flow management capability. These five interdependent dimensions encompass 16 sub-capabilities aggregated through routinization into organizational-level relational capacities. Originality/value This research makes four theoretical contributions: adopting a capability-focused perspective grounded in microfoundational logic that distinguishes organizational networking capacity from individual behaviors; introducing mutual value creation as a central organizing principle bridging stakeholder theory and dynamic capabilities literature; revealing culturally contingent dimensions (privacy maintenance and protective capabilities) that extend Western-derived frameworks to non-Western public administration contexts; and establishing systematic theoretical boundaries between networking capability and political skill. The framework enables dimension-specific training design, multidimensional capability assessment and evidence-based public sector HR policy reform.
Purpose The purpose of this study is to contribute to the emerging corpus of research on corporate social irresponsibility (CSI) and consumer behavior. To this end, this study explores a structural model on the impact of CSI on consumer trust erosion and the subsequent behaviors. It specifically investigates the extent to which CSI impairs consumer trust and addresses the mediating influence of this loss of trust on adverse behaviors, such as boycotting and complaining. Design/methodology/approach This study uses a sample of 204 consumers who have experienced a CSI incident with a brand (in the fashion industry) and uses structural equation modeling to explore relationship pathways and assess significant mediation effects. Findings The results reveal a significant effect between CSI and declining brand trust, increasing consumer complaints. However, this study did not support the expected direct links between CSI and boycotts, as well as between erosion of brand trust and complaints, suggesting that trust erosion facilitates boycott intentions. In contrast, CSI perception fosters complaints. Erosion of brand trust fully mediates the relationship between CSI and boycotts. Research limitations/implications Although this study tackles unexplored areas of consumer behavior, its limitations could offer valuable direction for further research. This study is limited to examining CSI and its impact on trust erosion, complaints and boycotts in the French context. This conceptual framework used can be examined in other contexts to strengthen the findings’ generalizability. Moreover, the model is based on individual responses to CSI by assuming that the dynamics of groups – anti-consumption or resistant communities – have not been included in the comprehensive model (e.g. Dessart et al., 2020; Valor et al., 2022). In addition, it excludes the cultural impact on the mediating construct, namely, trust erosion. Practical implications This study provides actionable guidance for brands to prevent or repair trust erosion following a CSI incident. This guidance comprises prompt public acknowledgment, transparent corrective action and monitoring trust independently of complaint volume, because low complaint levels do not necessarily indicate contained damage. Social implications This study applies psychological contract violation theory to the field of corporate social responsibility (CSR), viewing CSR as an underlying psychological contract between brands, consumers and society, and shows that perceived breaches of this contract as perceived through companies’ wrongdoing can lead to downward spiral in the relationship and result in brand boycott. Originality/value Even though extensive research on brand responsibility is available, the psychological mechanisms underlying consumer responses to CSI remain constrained. This study demonstrates the importance of trust erosion in post-crisis consumer relationships and the need for proactive strategies to attenuate its adverse impacts on consumer behavior.
Purpose This study aims to examine how self-focused and other-focused work interruptions are related to work engagement and well-being through an integrative framework grounded in self-determination theory (SDT) and how relational and motivational factors shape these relationships. Design/methodology/approach Using convenience sampling, the authors collected online survey data on a voluntary basis from 495 full-time employees working in different organizations. Findings Findings reveal work interruptions’ dual nature. Other-focused performance and hedonic interruptions positively related to engagement, and other-focused hedonic interruptions also linked to well-being. All interruption types had negative indirect effects on engagement via need frustration, while self-focused and other-focused hedonic interruptions negatively impacted well-being through competence and relatedness frustration. Self-focused interruptions showed no direct effects, but self-focused hedonic interruptions had negative overall effects. Social exchange quality buffered the link between self-focused performance interruptions and need frustration. Work meaningfulness moderated autonomy frustration’s impact, but high meaningfulness-maintained engagement despite frustration and autonomy frustration lowered well-being only when meaningfulness was high. Originality/value Extending insights from the job demands–resources (JD-R) and conservation of resources (COR) frameworks, these results underscore the significant role of interruptions and identify the psychological mechanisms and boundary conditions through which they relate to employee outcomes.
Purpose This study aims to investigate the relationship between contractual capitalization and operating performance following the adoption of TFRS 16. Specifically, the study examines whether right-of-use (ROU) assets and lease liabilities (LL) are associated with earnings before interest and taxes (EBIT) and whether these associations vary across industries and profitability levels. Design/methodology/approach The study analyzes firms listed on the Market for Alternative Investment (MAI) in Thailand during the post-TFRS 16 period. Drawing upon Agency Theory and Signaling Theory, the analysis employs fixed-effects panel regression with Driscoll–Kraay robust standard errors and quantile regression techniques. To capture industry heterogeneity, firms are classified into capital-intensive, service and space-dependent, and knowledge-based industries. Findings The results indicate that ROU assets are generally positively associated with operating performance, while the associations of lease liabilities vary substantially across industries and profitability levels. Lease liabilities are positively associated with EBIT among highly profitable firms in capital-intensive industries but negatively associated with operating performance in knowledge-based industries. Quantile regression further reveals substantial profitability heterogeneity, indicating that the operating implications of contractual capitalization differ across the profitability distribution. Research limitations/implications The study focuses on MAI-listed firms in Thailand and employs EBIT as the primary measure of operating performance. Future research may extend the analysis to alternative markets, performance measures and institutional settings. Given the observational design, the findings should be interpreted as associations rather than causal effects. Practical implications Managers should evaluate leased assets and lease obligations separately when making strategic resource-allocation decisions. Investors and policymakers should recognize that the economic consequences of lease capitalization vary across industries and profitability levels. Originality/value This study extends the IFRS 16 literature by distinguishing the operating implications of ROU assets from those of lease liabilities and by showing that these associations vary across industries and profitability levels. The findings provide a more context-sensitive understanding of contractual capitalization beyond its financial reporting consequences.
