This study investigates the effects of work engagement and job satisfaction on employee performance, highlighting the mediating role of organizational commitment within the framework of the Job Demands–Resources (JD-R) theory. Conducted in the public sector of South Sumatra Province, data was collected from civil servants using a quantitative survey approach and analyzed with Partial Least Squares-Structural Equation Modeling (PLS-SEM). Work engagement and job satisfaction were measured with established multidimensional scales, while organizational commitment and employee performance were assessed using validated constructs. The findings demonstrate that both work engagement and job satisfaction positively and significantly impact employee performance, both directly and indirectly through organizational commitment. Organizational commitment acts as a crucial bridge that transforms motivation and satisfaction into increased task achievement, loyalty, creativity, and responsibility. This integrative model confirms the relevance of psychological resources in sustaining high performance even within bureaucratic environments. The study contributes theoretically by reinforcing the JD-R model’s applicability to public sector contexts, and offers practical insights for human resource management aimed at fostering engagement, satisfaction, and commitment. Recommendations for future research include expanding sample scope and employing longitudinal approaches to capture dynamic changes in employee attitudes and outcomes within government organizations.
This study aims to analyze the effect of digital transformation and organizational support on employee performance with individual readiness for change as a mediating variable at PT Migas Mandiri Pratama East Kalimantan. The research uses a quantitative approach with survey method. The study population is all 70 permanent employees using census sampling technique. Data collection uses questionnaires with 5-point Likert scale. Data analysis uses Partial Least Square-Structural Equation Modeling (PLS-SEM) with SmartPLS 4.0. The results show that digital transformation has a positive and significant effect on employee performance, while organizational support has no significant direct effect on employee performance. Both digital transformation and organizational support have positive and significant effects on individual readiness for change. Individual readiness for change has a positive and significant effect on employee performance with the largest effect size among all relationships. Furthermore, individual readiness for change partially mediates the relationship between digital transformation and employee performance, and fully mediates the relationship between organizational support and employee performance. These findings emphasize the critical role of individual readiness for change as a mechanism bridging organizational initiatives with employee performance outcomes.
This study aims to develop and empirically test a strategic model for enhancing faculty publication performance at Buddhist Higher Education Institutions in Indonesia, which continue to face challenges related to the productivity and quality of scientific publications. Specifically, the study examines the effects of research culture, compensation, and mindful leadership on faculty publication performance, both directly and indirectly through research motivation as a mediating variable. A quantitative explanatory research design was employed, involving 157 faculty members from 12 Buddhist Higher Education Institutions in Indonesia. Data were collected using a Likert-scale questionnaire and analyzed through Structural Equation Modeling–Partial Least Squares (SEM-PLS) with the assistance of SmartPLS 3.0 software. The findings reveal that research culture, compensation, and mindful leadership have positive and significant effects on research motivation and faculty publication performance. Furthermore, research motivation is confirmed to mediate the relationships between the three independent variables and faculty publication performance. This study concludes that strengthening research culture, implementing a fair compensation system, and adopting mindful leadership practices are key strategic approaches to enhancing research motivation and faculty publication performance in Buddhist Higher Education Institutions in Indonesia. Keywords: Research culture; mindful leadership; compensation; research motivation; faculty publication performance; Buddhist higher education institutions in Indonesia.
This study aims to analyze the influence of organizational culture and work environment on employee performance with Organizational Citizenship Behavior (OCB) as a moderating variable at Bank Jatim HR Muhammad Surabaya Branch. This study was motivated by fluctuations in employee performance as reflected in KPI achievements and inconsistencies in previous studies regarding the relationship between variables. A quantitative approach was used with convenient sampling. Data were collected through questionnaires distributed to employees and analyzed using Partial Least Square–Structural Equation Modeling (PLS-SEM). The results of the study indicate that organizational culture and work environment have a positive and significant effect on employee performance. OCB also has a positive effect on performance and is proven to moderate the influence of organizational culture and work environment on employee performance. This means that the higher the level of OCB, the stronger the influence of organizational culture and work environment in improving performance.
This study investigates the the effect of non-physical work environment, work load and compensation on turnover intention at Pt.OKI Pulp & Paper Mills. Conducted in a private sector company PT.OKI Pulp & Paper Mills in South Sumatra Province, data was collected from employees using a quantitative survey approach and analyzed with multiple linear regression model. Sample was taken using probability sampling, cluster sampling on 4 supporting departments so that 111 employees was obtained. The results showed that The non-physical work environment does not significantly influence turnover intention, workload has a positive and significant effect on turnover intention and compensation has a negative and significant effect on turnover intention. Also simultaneously, The non-physical work environment, workload, and compensation simultaneously have a significant effect on turnover intention
Abstract This study examines the impact of influencer marketing and visual content on purchasing decisions for Skintific products on TikTok through product review mediation. The population of this study was Skintific product users residing in Jepara, Central Java, using quantitative methods and analyzed with PLS-SEM 4.0. The results show that influencer marketing, visual content, and product reviews have a significant positive effect on purchasing decisions. Product reviews are proven to mediate the relationship between influencer marketing and purchasing decisions, but visual content does not. These findings confirm the credibility of influencers in shaping consumer trust and psychological motivation compared to visual content. Based on the Stimulus Organism Response (SOR) theory, digital stimuli from social and visual content are effective in triggering emotional responses that drive consumer purchasing behavior. Keywords: Influencer Marketing; Visual Content; Product Reviews; Purchasing Decisions
The sustainability of Non-Profit Organization (NPO) is highly dependent on volunteer involvement, the strategic role of volunteers requires organizations to be able to implement a more strategic approach to retain volunteers while improving organizational performance. This study amidst to analyze the factors that significantly impact volunteer job satisfaction. Using quantitative methods of explanatory design through a survey approach to evaluate of organizational culture, transformational leadership on volunteer job satisfaction with communication as mediation. Population includes volunteers who work for non-profit organizations in West Kalimantan. Sample was taken with purposive sampling data was collected from 155 respondents. through the use of structured questionnaires and PLS-SEM analysis. The three variables have a partially significant positive relationship with the volunteer job satisfaction variable. Communication is able to fully mediate job satisfaction as well as being the most dominant variable compared to other variables. This shows that the success of non-profit organizations in maintaining the satisfaction and sustainability of volunteer involvement is largely determined by the effectiveness of the communication built, the large contribution of each variable in explaining variations in volunteer job satisfaction confirms that optimal volunteer management requires integration between a strong organizational culture, inspiring leadership, and open participatory communication.
As the global market continues to change dynamically, smartphone brands industry constantly developing and innoovate new features to fulfill the market demands. The rising of new demands feature resulting businesses to have to intensify their efforts to address those needs, while still maintaining continues rise of sales to earn revenues. This research was done with the intention to study further the role of purchase intention mediating the relationships between social media marketing, brand image, E-WOM, and purchase decision as the dependent. By using quantitive method to obtain the data for this research, a sum of 253 different respondents was gathered all over Indonesia with the type of sampling used was nonprobability. The data gathered were then proceesed by using Smart PLS 3 and SPSS 27. This research resulted that all hypothesis is accepted, except for those who’re involved with the social media marketing variable are rejected. In essence, these findings indicate that businesses can utilize better aspects such as brand image and EWOM in gaining customers willingness to purhcase their products.
This study explores the relationship between Quality of Work Life (QWL), job involvement, and job performance within contemporary organizational settings. The research emphasizes the role of job involvement as a mediator in the relationship between QWL and job performance. The findings indicate that while QWL positively influences job performance through job involvement, this effect is not always statistically significant in some contexts. Factors such as organizational climate, leadership styles, and work culture can moderate this relationship. The study suggests that fostering an environment with high QWL can enhance job involvement, thereby improving job performance. The implications of these findings highlight the importance of supportive work environments in driving employee engagement and performance. Further research is needed to examine other moderating variables and extend these findings to various organizational contexts.
This study aims to analyze the influence of work-life balance and work environment on turnover intentions, with flexible work arrangements as an intervening variable in 100 Generation Z workers in Malang City. Generation Z has unique characteristics in the world of work, such as a preference for work-life balance and staying at work. The high level of turnover intention in this generation is a challenge for organizations in efforts to retain employees. This research uses quantitative methods with data collection techniques through questionnaires distributed to Generation Z workers in Malang City. The data were analyzed using the Partial Least Square-Structural Equation Modeling (PLS-SEM) method to test the relationship between variables. The research results show that work-life balance and the work environment have a significant negative effect on turnover, which means that the better the work-life balance and work environment conditions, the lower the worker's intention to leave their job. In addition, flexible work arrangements are proven to be a mediating variable that strengthens the relationship between work-life balance and work environment on turnover, indicating that collaboration can be an effective strategy in retaining Generation Z employees .
Decreased debit card users also accompany increased QRIS use in digital financial transactions. Adopting the BYOND by BSI QRIS feature among Gen-Z in the Ponorogo Regency is still not optimal. Even though QRIS offers convenience, efficiency, and security in transactions. This study aims to analyze the influence of push, pull, and mooring factors on switching Intention from using BSI debit cards to QRIS BYOND by BSI. This study uses a quantitative approach. The data analysis technique used is Partial Least Squares-Structural Equation Modeling (PLS-SEM) with the help of SmartPLS software version 3.2.9. The results showed that the push factor (X1) significantly positively affected Switching Intention (Y). The pull factor (X2) also has a significant positive impact on Switching Intention (Y). On the other hand, the Mooring factor (X3) significantly negatively impacts Switching Intention (Y). Pull Factor is the most dominant Factor in encouraging switching Intention to use BSI debit cards to QRIS BYOND by BSI
Tokopedia, as one of the largest e-commerce platforms in Indonesia, faces market dynamics characterized by an increase in the number of users but also a decrease in transaction value. This study aims to analyze the effect of Social Media Marketing and Electronic Word of Mouth on Purchase Decision with Brand Trust as a moderator variable in Tokopedia e-commerce. This study uses quantitative methods with a population of Tokopedia users in Yogyakarta. The sampling technique was carried out using a non-probability sampling method, with 170 respondents. The data obtained was analyzed using the IBM SPSS Statistics V25 application with validity, reliability, and classical assumption tests (normality, multicollinearity, and heteroscedasticity). Data analysis was carried out through multiple linear regression, coefficient of determination, t test (partial), and Sobel test to measure the mediation effect. The results showed that Social Media Marketing has no significant effect on Purchase Decision, while Electronic Word of Mouth has a positive and significant effect on Purchase Decision. In addition, Brand Trust is proven to mediate the relationship between Social Media Marketing and Electronic Word of Mouth on Purchase Decision. Review features are an important factor in shaping consumers' perceptions of brands and convincing them to make purchases.
This study examines the direct and indirect effects of dual-role conflict and job stress on the performance of female lecturers, with work–family balance as a mediating variable. The research employed a quantitative, explanatory approach using Partial Least Squares Structural Equation Modeling (PLS-SEM) with 150 respondents—married female lecturers at Universitas Borneo Tarakan. Data were collected using validated instruments adapted from the Occupational Stress Index and the Carlson et al. work–family balance model. The findings reveal that dual-role conflict significantly and negatively affects female lecturer performance both directly and indirectly through reduced work–family balance. In contrast, job stress does not show a significant direct effect but has a significant indirect impact on performance through the mediating role of work–family balance. Additionally, work–family balance emerged as a strong positive predictor of performance. These results highlight the critical role of psychological balance in mitigating the adverse effects of work-related and domestic pressures. The study offers valuable insights for institutions to develop support mechanisms that enable female academics to maintain optimal professional performance while managing multiple roles.
The purpose of this research is to determine the influence of brand awareness, perceived quality, celebrity endorsement, and brand equity on purchasing decisions for Somethinc skincare products. Using quantitative research with hypothesis testing, this research involved a sample of 160 respondents who used Somethinc skincare products in the city of Surabaya. The analytical methods used include multiple linear regression analysis, coefficient of determination (R2), correlation and determination coefficient, t test, F test, and classical assumption test using WarpPLS 7.0 software. Primary data for research was obtained through questionnaires. This research confirms that brand awareness, perceived quality and celebrity endorsement have a significant influence on the brand equity of Somethinc skincare products. Apart from that, brand equity also has a fairly large role in influencing purchase intention for Somethinc skincare products. However, perceived quality does not have a significant influence on purchase intention for Somethinc skincare products.
The purpose of this study was to examine the effect of Work Discipline, Organizational Citizenship Behaviour (OCB), and Servant Leadership on Employee Performance in Employees of the Employment Office of UKM, Cooperatives, and Public Works Office of Banyumas Regency. The quantitative method was implemented in this study with a purposive sampling approach and involved 125 employees. Data analysis was carried out using the Structural Equation Modeling - Partial Least Squares (SEM-PLS) method to test the relationship between variables. The results revealed that work discipline showed no influence on employee performance, while Organizational Citizenship Behaviour and Servant Leadership positively and significantly influenced employee performance. The implication of this research is to provide insight to companies in understanding how Organizational Citizenship Behavior and Servant Leadership can affect the performance of company employees.
The purpose of this study was to examine the effect of organizational commitment and human capital on employee performance with work discipline as a mediating variable at the Land Office of Malang Regency. This study uses a quantitative approach with an explanatory research approach. Data were collected through questionnaires distributed to all employees of the Land Office of Malang Regency with a total of 43 people. To analyze the relationship between variables, the Partial Least Square- Structural Equation Modeling (PLS-SEM) method was used to test the relationship between variables. The results of this study indicate that organizational commitment, human capital, and work discipline have a significant effect on employee performance. Also, work discipline cannot mediate organizational commitment to employee performance, and work discipline can mediate human capital to employee performance. The contribution of this research is expected to provide insight for improving the effectiveness of human resource management in the government sector.
This research aims to determine the influence of brand awareness, brand image and lifestyle on buying intention in Lanccelot watch products in Karawang. This research uses quantitative research with hypothesis testing. The sample used in this research was 100 Lanccelot watch consumers in Karawang. The analytical tools used in this research are multiple linear regression analysis, coefficient of determination (R2), partial correlation coefficient, t test, f test, and classical assumption test using SPSS version 20 statistical software. The main data in this research comes from a questionnaire. The results of this research prove that brand awareness influences intention in purchasing Lanccelot watch products in Karawang. Brand image influences intention in purchasing Lanccelot watch products in Karawang. Likewise, lifestyle influences intention in buying Lanccelot watch products in Karawang. Brand awareness, brand image and lifestyle simultaneously influence intention in purchasing Lanccelot watch products in Karawang.
Indonesia has the highest gender gap in ASEAN. This research examines the moderating role of intellectual capital in the relationship between gender diversity and company performance. Data from industrial sector companies listed on the Indonesia Stock Exchange were analyzed using panel data and moderated regression analysis in STATA 17. A supplementary test was also conducted based on IDX board classification. Key findings include: (1) gender diversity negatively impacts firm performance; (2) structural capital weakens the negative effect of gender diversity on firm performance, while capital employed strengthens it; and (3) the positive effect of gender diversity on performance is only evident in companies listed on the main board. The study recommends future research with a broader scope, including countries that have yet to be explored. These insights highlight the complex interaction between gender diversity and intellectual capital in shaping corporate outcomes across different board classifications.
