This paper explores the integration of ergonomics into work system design to enhance employee performance and well-being in the manufacturing sector. The primary objective of this research is to identify and analyze how the application of ergonomic principles can optimize the work environment, which in turn positively impacts employee productivity and reduces work-related injuries. The research employs a qualitative approach, using in-depth interviews and observations with employees and managers from several manufacturing companies. The findings indicate that the implementation of ergonomics not only improves physical comfort but also has a positive psychological effect, such as increased job satisfaction and motivation. Additionally, ergonomic work designs have been found to reduce fatigue and injuries, thereby improving operational efficiency and lowering costs related to absenteeism and health insurance claims. This study recommends that manufacturing companies become more proactive in integrating ergonomics into their work systems to support the long-term well-being of employees. The results are expected to serve as a reference for company policies and further research on the implementation of ergonomics in industrial work environments.
This research examines strategies for improving Organizational Citizenship Behavior (OCB) among teachers by strengthening Servant Leadership, Organizational Culture, Interpersonal Communication, and Perceived Organizational Support (POS). The study, conducted in a private high school in Depok, Indonesia, utilizes a quantitative approach and path analysis to evaluate the direct and indirect effects of these variables on OCB. The results show that Servant Leadership, Organizational Culture, Interpersonal Communication, and POS all have direct positive and significant effects on OCB. Additionally, POS acts as an effective intervening variable, enhancing the impact of Servant Leadership, Organizational Culture, and Interpersonal Communication on OCB. The research findings suggest that fostering these factors can significantly improve OCB, which in turn enhances organizational effectiveness and the overall educational environment. The SITOREM analysis further identifies key indicators that need strengthening to optimize the strategies for increasing OCB in educational settings.
Micro business small and medium own great contribution to growth economy especially in developing countries such as Indonesia for example. Empowering MSMEs can become breakthrough in anticipate recession economy Where the number of MSMEs is increasing rise and have great contribution to gross domestic product (GDP), in 2023 MSMEs will reach 66 million units, an increase of 1.52% from year previously Where contribution its contribution to GDP reached 61% equivalent with Rp 9,580 trillion, then MSMEs can also absorb around 117 million power Work or 97% of power Indonesian work. However based on an international survey more 80 % of MSMEs in Asia closed in 2018 third they stand with various reason like lack of digitalization, competition company big , less market wide until with problem legality that is not complete . Then in support improvement quality of UMKM ministry Cooperatives and SMEs focus on performance business with one of the program that is digital transformation of MSMEs. Research This apply approach quantitative and use technique taking non-probability convenience sample (262 respondents). Partial Least Square Structural Equation Modelling (PLS-SEM) using SmartPLS4 was used. For analysis track and testing hypothesis. The explanatory power of the model is measured with R- squared and categorized as moderate. R2 value for Digital literacy significant (p 0. This means that the entire model of variable independent own validity or relevance adequate predictive in predict variation latent variables.
The main problem in this study is the less than optimal employee performance in company X. This study aims to determine the influence of selection, placement and development on employee performance. The method used is SEM PLS with a sample of 88 employees using saturated sampling techniques. Data were collected by distributing questionnaires to 88 respondents. The results showed that selection had no effect on employee performance. While for the influence of placement and development, there was a positive and significant influence on employee performance in company x.
The decision of pregnant mothers to choose Antenatal Care (ANC) and delivery services is important because it affects hospital visits. The number of pregnant mothers visiting Petukangan General Hospital has shown a declining trend in 2023. Various health services for pregnant mothers have been provided, but they have not yet succeeded in increasing the number of visits. This research aims to analyze the role of Social Media Marketing as a moderating variable in the influence of psychosocial support, health communication, information and education (KIE), and health service facilities on the decision of pregnant mothers in choosing Antenatal Care (ANC) and delivery services at Petukangan General Hospital. Psychosocial support, which includes emotional and social support from family and healthcare providers, plays a crucial role in reducing anxiety and enhancing the comfort of pregnant mothers. Additionally, comprehensive health service facilities, such as specialist and subspecialist obstetric services, significantly influence the decisions of pregnant mothers. This study employs a causal quantitative research approach. The sample for this research consists of pregnant mothers residing in Jakarta who have utilized services at Petukangan Hospital at least twice, have plans to give birth, are aware of the hospital's Instagram social media, and are participants in the BPJS program. The total sample size is 220 pregnant mothers. The analysis technique used is Cross Sectional with the SEM-PLS measurement method. The study shows that psychosocial support and health service facilities have a significant influence on the decisions of pregnant mothers. Conversely, health communication, information, and education (KIE) do not have a significant effect. Social Media Marketing does not effectively moderate the relationship between these variables but has a direct and significant influence on the decisions of pregnant mothers through engaging and informative content. These results emphasize the importance of psychosocial support, quality service facilities, and effective digital marketing strategies to enhance the preferences of pregnant mothers for pregnancy services. Hospitals are recommended to strengthen their digital strategies to improve competitiveness in the healthcare market.
This study aims to propose and empirically test a model that explains how System Quality (QS), Training Effectiveness (EP), and System Usage (PS), under the influence of Leadership Support (DK), contribute to Net Benefits (MB) in the context of the Free Meal Program (MBG) in Indonesia. The methodology used is a case study with data collection through a survey of program implementers and stakeholders. The main analysis technique proposed is Structural Equation Modeling (SEM). The hypothetical findings show that Leadership Support significantly moderates the relationship between System Use and Net Benefits, and System Quality and Training Effectiveness have a positive effect on System Use. The main contribution of this research is the extension of the DeLone & McLean Information Systems Success Model by integrating a comprehensive leadership support construct in the context of a large-scale public welfare program. Practical implications are aimed at improving the effectiveness of MBG programs and similar public initiatives.
This article examines the influence of communication, leadership, and budget management on project success. Project success is often determined by internal factors that play a crucial role in achieving project objectives. The study employs a qualitative approach to understand the relationships between these three variables in project management contexts. Through in-depth interviews with project managers and team members involved in various projects across several industries, the findings highlight that effective communication among team members and stakeholders is vital in ensuring projects are executed as planned. Additionally, adaptive leadership styles and the project manager's ability to manage the budget wisely were also identified as key factors contributing to project success. The article concludes that the integration of these three elements—communication, leadership, and budget management—are essential in determining the success of a project. This research provides valuable insights for professionals and project management practitioners to enhance their approaches to project management in order to achieve optimal outcomes.
The performance of nurses needs attention from health service providers because it can be related to the quality of health services. This study aims to analyze the effect of outpatient service quality and patient characteristics on patient satisfaction through the mediation of the doctor-patient relationship. Respondents in this study were 294 outpatients using BPJS at Hospital X. The type of research used is descriptive quantitative and was conducted at one point in time (cross sectional). The sampling technique used purposive sampling with predetermined criteria. The questionnaire was distributed online via a Google Form link that was distributed to outpatients participating in BPJS who were treated at Hospital X. This study used a multivariate analysis method with the Partial Least Squares Structural Equation Modeling (PLS-SEM) technique. This study concludes that service quality has a positive and significant effect on the doctor-patient relationship. Patient characteristics do not significantly affect the doctor-patient relationship. The doctor-patient relationship has a positive and significant effect on patient satisfaction. Service quality has a positive and significant effect on patient satisfaction mediated by the doctor-patient relationship. Patient characteristics do not significantly affect patient satisfaction through the mediation of the doctor-patient relationship. Hospitals that focus on improving the quality of their services, especially in outpatient services, will provide a positive experience for BPJS patients during treatment, as well as improve the medical and non-medical abilities of doctors. The relationship between doctors and patients is an important factor in shaping a positive patient experience during the process of providing outpatient health services in hospitals.
This study examines the relationship between compensation and employee retention, with a focus on the mediating roles of Blue Ocean Leadership and Employee Work Engagement among Generation Z employees in West Java. Grounded in Social Exchange Theory, the research highlights how compensation influences retention directly and indirectly. Using Partial Least Squares-Structural Equation Modeling (PLS-SEM), data were collected from 217 respondents representing various industries. The results reveal that compensation has a significant positive impact on employee retention. Furthermore, Blue Ocean Leadership and Employee Work Engagement mediate this relationship, though their effects are relatively limited. The findings underscore the importance of integrating financial incentives with innovative leadership practices and engagement strategies to improve retention rates. Practical implications suggest that organizations should enhance compensation frameworks while fostering inclusive leadership and meaningful engagement initiatives. Future research should explore additional mediators and longitudinal impacts to deepen understanding of these dynamics.
The purpose of this study is to determine the Performance of Employees of the South Tangerang City Land Office: The Role of Work Motivation, Work Discipline and Competence in Work Effectiveness. The method in this study is quantitative research, assessment based on numbers using statistical calculations, using the Simple Random Sampling technique. This study used a sample of 105 respondents. Data is processed using the SEM PLS 3.0 method. The results of the study indicate that 1) the motivation variable (X1) directly has a positive and significant effect on work effectiveness (Y) with a t-statistic value of 2.588 > t-table 1.982 and a P-value of 0.010 < 0.05. 2) The work discipline variable (X2) directly does not have a significant effect on work effectiveness (Y) with a t-statistic value of 0.508 < 1.982 and a P-value of 0.611 > 0.05. 3) The competency variable (X3) directly does not have a significant effect on work effectiveness (Y) with at statistical value of 0.274 < 1.982 and a P-value of 0.784 > 0.05, 4) the Motivation variable (X1) directly has a significant effect on employee performance (Z) with at statistical value of 0.465 < 1.982 and a P-value of 0.642 > 0.05, 5) the work discipline variable (X2) directly has a positive and significant effect on employee performance (Z) with at statistical value of 2.296 > t table 1.982 and a P-value of 0.022 < 0.05. 6) Competence (X3) directly does not have a significant effect on employee performance (Z) with a statistical value of 0.615 < 1.982 and a P-value of 0.539 > 0.05. 7) Work effectiveness (Y) has a direct and significant effect on employee performance (Z) with at statistical value of 3.092 > t table 1.982 and a P-value of 0.002 < 0.05. 8) Motivation variable (X1) indirectly has a significant effect on employee performance (Z) through work effectiveness (Y) with at statistical value of 2.245 > t table 1.982 and a P-value of 0.025 < 0.05, 9) work discipline variable (X2) indirectly does not have a significant effect on employee performance (Z) through work effectiveness with at statistical value of 0.445 < 1.982 and a P-value of 0.656 > 0.05. 10) Competence (X3) indirectly does not have a significant effect on employee performance (Z) through work effectiveness (Y) with a statistical value of 0.235 < 1.982 and a P-value of 0.815 > 0.05.
This study aims to examine the influence of Employee Satisfaction and Work-life Balance on Employee Performance at the Pati Regency Transportation Office, with Employee Engagement as a mediating variable. The method used is quantitative with the Partial Least Square Structural Equation Modeling (PLS-SEM) approach. Data was obtained through the distribution of questionnaires to 120 respondents who are State Civil Apparatus (ASN) within the Transportation Office. The results of the study show that Employee Satisfaction and Work-life Balance have a significant positive effect on employee performance. However, Employee Satisfaction has no significant effect on Employee Engagement, while Work-life Balance has a significant effect on Employee Engagement. Employee Engagement also does not significantly mediate the effect of Employee Satisfaction on performance, but has a negative mediating effect on the effect of Work-life Balance on performance. These findings contribute to the literature on human resource management in the public sector and become the basis for formulating policies to improve the performance of civil servants through strategies to increase job satisfaction and work-life balance.
This study aims to determine the influence of the non-physical work environment on employee engagement, both directly and indirectly, through perceived organizational support and well-being at work as mediating variables. This research uses an explanatory research type with a sample of 104 people selected using a purposive sampling method. The data were measured using SEM-PLS with SmartPLS 3 software. The research results show that the non-physical work environment has a positive effect on perceived organizational support, workplace well-being, and employee engagement through workplace. However, the influence of the non-physical work environment on employee engagement and the influence of the non-physical work environment on employee engagement through perceived organizational support did not have a positive effect.
This study aims to analyze the influence of audit experience and professional skepticism on auditors' ability to detect financial statement fraud, with the application of Computer-Assisted Audit Techniques (CAATs) as a moderating variable. A quantitative approach was employed, with data collected through questionnaires distributed to 65 external auditors working at Public Accounting Firms in the Jakarta area. The analytical method used was Moderated Regression Analysis (MRA). The results show that audit experience does not have a significant effect on auditors' ability to detect fraud, while professional skepticism has a positive influence. The direct application of CAATs also does not significantly affect the detection ability; however, CAATs are able to moderate the relationship between professional skepticism and auditors' ability to detect fraud. Conversely, CAATs do not moderate the relationship between audit experience and fraud detection ability. These findings highlight the importance of professional skepticism and technological utilization in enhancing auditors' effectiveness in fraud detection.
The long-term objectives of previous research that have focused on the problems of Product Innovation and Information Technology in manufacturing companies, service companies, research conducted in companies including Anttila J., Jussila K., 2018, Ramayah T., While in this study focuses on the study of Product Ability and Innovation on Coffee Marketing performance carried out in Banjarmasin UMKM. Specific targets to be achieved. Against the backdrop of current Marketing Performance, many problems arise related to employment, especially the performance of UMKM Marketing, therefore problems related to performance need to be resolved. Focus on two problems, namely Analyzing and knowing the Effect of Ability and Innovation partially on UMKM Performance. (1) Is there an effect of Ability on Marketing performance, and (2) Is there an effect of Innovation on Marketing performance. This research method uses a quantitative approach. The data collection technique uses a questionnaire (questionnaire), Population and sample of 48 respondents, while data analysis uses Smart PLS. The Data Analysis Technique used in this study is PLS-SEM because it aims to test the predictive relationship between constructs by seeing whether there is a relationship or influence between the constructs. proposed activities. The study aims to provide the ability that better interactions and relationships are actually side effects of providing space for MSMEs for Coffee Marketing, innovating and still being able to accommodate existing problems.
This study uses a qualitative method with a phenomenological approach to analyze debt and asset management in the Bineke tribe community related to the construction of traditional houses. Data were collected through semi-structured interviews with key informants, such as traditional leaders and financial managers, as well as supporting informants for data validation. Informant identities were coded to maintain confidentiality. The results of the study indicate that the simultaneous construction of traditional houses creates great financial pressure, pushing tribe members into debt without a clear repayment strategy. Meanwhile, assets such as land, rice fields, gardens, and livestock have not been optimally utilized as sources of income. Lack of understanding of financial management causes the debt cycle to repeat itself. Therefore, education and reform are needed in the traditional financing system so that a balance between cultural preservation and economic welfare can be achieved.
Auditor competence plays a crucial role in ensuring technical proficiency, accurate analysis, appropriate decision-making, and maintaining the credibility and quality of an objective and reliable audit. This study aims to analyze the effect of auditor competence, auditor independence, and auditor integrity on audit quality. A quantitative approach using multiple linear regression analysis was employed to analyze the research data. The research findings reveal that the three independent variables: auditor competence, independence, and integrity have a positive and significant effect on audit quality. These findings reaffirm that auditor competence, independence, and integrity are crucial factors in enhancing audit quality. Additionally, this study contributes to policy development aimed at improving audit quality, particularly in the public sector, by emphasizing the strengthening of the auditor’s role in ensuring high-quality audit outcomes.
This study aims to analyze the integration of academic ability and talent management on the work readiness of students of the Faculty of Economics UKI Toraja from the perspective of human capital theory. Data collection techniques by filling out questionnaires by students of the Faculty of Economics UKI Toraja who have participated in the Work World Practice, Internship and Certified Independent Study (MSIB), Entrepreneurship Internship activities using SEM-Smart PLS. The results of the study showed that Academic Ability influenced Work Readiness with a coefficient of 0.494, a t value of 6.286, and a p-value of 0.000, while Talent Management influenced Work Readiness with a coefficient of 0.473, a t value of 5.739, and a p-value of 0.000. Academic Ability and Talent Management simultaneously influenced Work Readiness significantly with an F value of 328.973 and a p-value of 0.000. The academic ability variable has the greatest influence compared to talent management with a coefficient value of 0.494.
Work performance issomething that is very important in a company or agency's efforts to achieve its goals.In order to improve employee performance, the role of leadership is a focus that attracts the attention of the field of organizational behavior. The quality of a leader is often considered the most important factor in determining the success or failure of an organization. The purpose of this study was to determine the effect of work stress, work motivation, organizational culture on work performance with leadership style as a moderation. The population used was employees at the Surabaya Police Polyclinic. The sampling technique used purposive sampling with a sample size of 38 people. The analysis techniqueusing parametric inferential statistical techniques, namely using the Partial Least Square (PLS) method as an alternative analysis tool using SMARTPLS 3.0. The test results show that work stress does not have a significant effect on the work performance of employees at the Surabaya Police Polyclinic. While work motivation and organizational culture have a significant effect on employee work performance. Leadership style is able to moderate the relationship between work stress and employee work performance and the relationship between organizational culture and employee work performance. Leadership style is not able to moderate the relationship between work motivation and employee work performance
This study aims to analyze the influence of brand image and awareness on purchasing decisions at Romeo Bouquet Atelier, using service quality as an intervening variable. The study used a quantitative approach. The population is consumers at Romeo Bouquet Atelier. A sample of 165 Romeo Bouquet Atelier consumers was taken using probability sampling using a questionnaire data collection method. The data processing technique used SEM PLS 3 statistical software. The results of the study indicate that brand image has a positive and significant direct effect on loyalty but is not significant on purchasing decisions. Service quality has a positive and significant effect on loyalty but is not significant on purchasing decisions. Loyalty has a positive and significant effect on purchasing decisions. Brand image and service quality have a positive and significant effect on purchasing decisions through loyalty as an intervening variable. This study is limited to Romeo Bouquet Atelier, which may restrict generalizability to other industries. The cross-sectional design captures data at one point in time, potentially overlooking behavioral changes. Additionally, the study focuses only on brand image, service quality, and loyalty, excluding other possible factors like pricing or promotions. Future research should explore a broader scope, include more variables, and consider longitudinal analysis. This study contributes to marketing and consumer behavior research by highlighting the role of brand image, service quality, and loyalty in purchasing decisions. It benefits business practitioners, especially in the luxury and floral industry, by emphasizing the importance of customer loyalty. Additionally, it serves as a reference for academics, researchers, and policymakers in developing effective brand and service strategies.
