Purpose – This research investigates the primary drivers influencing the performance of the national amil zakat agency (Badan amil zakat nasional amil, BAZNAS) in South Lampung, specifically addressing the issue of unfulfilled zakat collection targets. Methodology – Unlike earlier research that treated motivation as a monolithic construct, this study utilizes McClelland’s framework to deconstruct motivation into achievement, power, and affiliation, while also differentiating between financial and non-financial rewards. Methodologically, the study is grounded in a quantitative design wherein empirical observations from 140 respondents are systematically processed using the partial least squares structural equation modeling (PLS-SEM) analytical approach. Findings – Empirical evidence reveals that the need for affiliation shows a relatively stronger positive association with family firm performance than the need for achievement. Furthermore, intangible rewards demonstrate a numerically higher positive association with performance compared to monetary incentives. Furthermore, intangible rewards are more effective performance drivers than monetary incentives. Implications – These empirical outcomes suggest that the operational efficacy of amil within Indonesian faith-based organizations is modulated more significantly by collectivistic cultural orientations, conducive organizational climates, and social cohesion than by extrinsic financial rewards or individualistic career aspirations. Value–consequently, this study highlights the imperative of augmenting amil productivity to achieve optimal efficiency in the mobilization and governance of zakat funds. Originality –This study offers novel managerial insights by demonstrating that strengthening team cohesion and non-material recognition are superior strategies for enhancing zakat collection efficiency.
Objective – This study examines how religiosity influences Muslim tourists’ intention to choose Islamic medical tourism destinations (IMTD) in Indonesia by investigating the mediating roles of attitude and motivation of piety. Methodology – A quantitative research design was employed using partial least squares structural equation modeling (PLS-SEM) with SmartPLS 4.0. Data were collected from 200 Muslim tourists who were aware of the IMTD. Four constructs—religiosity, attitude, behavioral intention, and motivation of piety—were measured, and the proposed direct and indirect relationships were tested using the bootstrapping procedure at a 5% significance level. Findings – The results reveal that religiosity has a significant positive effect on both attitudes and behavioral intentions. Religiosity also enhances the motivation for piety directly and indirectly through behavioral intention. However, attitude is negatively associated with motivation of piety, suggesting the presence of cognitive–spiritual dissonance in tourists’ decision making. Furthermore, behavioral intention serves as a stronger mediating mechanism than attitude in explaining the influence of religiosity on the motivation of piety. Implications – The findings suggest that IMTD managers and policymakers should prioritize strategies that strengthen Muslim tourists’ behavioral intentions by integrating religious values into destination branding, service design, and promotional activities, rather than relying solely on favorable attitudes. Originality – This study extends the Islamic medical tourism literature by demonstrating that religiosity shapes tourists’ motivation for piety through distinct psychological pathways. It further identifies behavioral intention as a more influential mediating mechanism than attitude, offering new insights into Muslim tourists’ destination-choice behavior.
Purpose – This study maps global research on the integration of Sharia principles, sustainability, and energy business models using bibliometric and systematic review approaches. It identifies publication trends, thematic structures, and scholarly contributions, showing how maqasid al-Sharia values, particularly justice, well-being, and ecological responsibility, can guide ethical and sustainable energy transitions. Methodology – This study combines bibliometric analysis using Biblioshiny and VOSviewer with a PRISMA-based systematic review. The dataset covered 112 Scopus-indexed publications published between 2013 and 2025, with an annual growth rate of 32.77%. The analysis examined publication trends, citation patterns, author collaboration, thematic mapping, and keyword co-occurrence. Findings – Bibliometric evidence shows that research on Sharia-driven sustainable energy business models accelerated after 2018 and peaked in 2024. Keyword co-occurrence analysis identified seven clusters: ESG governance and CSR, green innovation, climate change and green finance, renewable energy and emission reduction, financial inclusion, ethical technology, and Islamic fintech, digital finance, and energy governance. Thematic mapping positions sustainable development, environmental management, and the circular economy as basic themes, while financial technology and banking signal emerging directions. Implications – This study supports Islamic ESG performance reporting, ethical technology, green innovation, and inclusive finance. For policymakers, it recommends regulating green sukuk, institutionalizing energy waqf, and designing incentives for renewable energy, emission reduction, and maqasid-based sustainable SDG transition pathways. Originality – This study offers an integrative bibliometric and systematic synthesis of sustainable energy business models based on Islamic ethical values.
Purpose – This research aims to extend the classic theory of planned behavior (TPB) framework by incorporating social media influence and religiosity as key predictors, thereby providing a more comprehensive explanation of boycott intention and subsequent participation among Muslim consumers in a high-digital-penetration, Muslim-majority emerging market context. Methodology – A quantitative cross-sectional survey was conducted among 250 Muslim consumers aged 18 years and above in Semarang, Central Java, Indonesia. Respondents were purposively selected based on their recent fast-moving consumer goods (FMCG) purchases and awareness of ongoing boycott campaigns. Data were collected via questionnaires and analyzed using structural equation modeling (PLS-SEM) in SmartPLS 4.0. Findings – The results show that attitudes towards boycotting, perceived behavioral control, and social media influence have a significant positive effect on boycott intention, and the latter has a strong predictive power for actual boycott participation. Social media influence was the most powerful predictor. Religiosity did not significantly moderate boycott intention. Implications – Multinational FMCG companies operating in Muslim-majority emerging markets should prioritize digital reputation management, transparent ethical and halal communication, proactive engagement with social media influencers, and rapid response strategies to mitigate boycott risks. Local brands can leverage digital momentum to strengthen their market position. Originality – This study pioneers the integration of social media influence as a distinct antecedent and religiosity as a moderator within an extended TPB framework in the context of geopolitically motivated boycotts in Indonesia’s digitally advanced Muslim-majority market. The finding that social media influence outweighs religiosity challenges the prevailing assumptions in the Islamic marketing literature.
Purpose – This study examines the effects of service quality, service convenience, religious motivation, and customer satisfaction on word-of-mouth (WOM) behavior in Indonesian Islamic banking. It also investigates whether religious motivation moderates the relationship between customer satisfaction and WOM. Methodology – A quantitative approach was employed using purposive sampling of Islamic bank customers who had maintained an active account for at least one year. Data were collected from 195 respondents and analyzed using WarpPLS 6.0 to assess the measurement and structural models and test the proposed hypotheses. Findings – The results demonstrate that service quality and service convenience significantly enhance customer satisfaction. Furthermore, service quality, religious motivation, and customer satisfaction have significant positive effects on WOM behavior. However, service convenience does not directly influence WOM, and religious motivation does not moderate the relationship between customer satisfaction and WOM. These findings indicate that customer satisfaction is the primary driver of customers’ willingness to recommend Islamic banks, regardless of their level of religious motivation. Implications – Islamic banks should prioritize improving service quality and sustaining customer satisfaction to encourage positive WOM and strengthen customer advocacy. Although religious motivation does not strengthen the satisfaction–WOM relationship, reinforcing Sharia values remains an important strategy for differentiating Islamic banks in an increasingly competitive market. Originality – This study extends the Islamic banking literature by examining the moderating role of religious motivation in the customer satisfaction–WOM relationship, an area that has received limited empirical attention. Unlike previous studies emphasizing customer loyalty and behavioral intention, this study identifies WOM as a distinct and important behavioral outcome in the Islamic banking context.
