Halal tourism is developing fast in response to tourist demands for Islamic values-based tourism products and services. Halal tourism development is actually able to drive the local economy through the opportunities of small businesses and creative industries for local communities. Such tourism development in Indonesia is still lagging behind other countries due to the inaccurate understanding of halal tourism itself. This is an exploratory study that aims to provide an understanding of the concept of halal tourism through a review of various literatures and analysis through data reduction for general inferences. The results of the study show that the concept of halal tourism in the past perspective was exclusive, in the present perspective is inclusive, while in the future perspective is universal. In the future perspective, the concept of halal tourism has become a necessity for both Muslim and non-Muslim tourists to enjoy the local wisdom, enjoy the halal products, consume safe products, and respect socio-cultural values. The study offers a novelty, i.e. the mapping to understand the concept of halal tourism in the past, present, and future perspective. Keywords—halal tourism; muslim tourists; sharia; exclusive; inclusive.
Most research concluded that the development of Islamic tourism was associated with business and economic factors, namely the matter of seeking benefits from the development of Muslim tourism behavior. Research on Islamic tourism only made the connection between religion and tourism behavior but it did not examine the increasing awareness of Muslims in their obedience to sharia. This article aimed to compare the results of research on the development of Islamic tourism in various countries, both those with a majority of Muslim population and those which are not. This study applied a qualitative approach and chose a literature study to examine the data. In addition, research studies on the development of Islamic tourism provided other variations of the causes of the tourist variants development, namely political factors. The development of Islamic tourism in North Africa, Middle East and Asia, in general, is an impact of Islam after the WTC tragedy and in Thailand, Islamic tourism is part of conflict resolution in
Jakarta Convention Centre is one of the venue where many events are held. The problem faced by Jakarta Convention Centre is the fluctuating and declining of the number of events that are held. Based on the results of pre-research, they are caused by the dissatisfaction of the client in holding the event at the venue. Therefore, Jakarta Convention Centre should have strategies to overcome these problems. Thus, the researcher chose the venue quality as a solution that can be applied to get client satisfaction to raise the number of event held at Jakarta Convention Centre. The independent variable (X) used is the venue quality consisting of interaction, environment, and value. The dependent variable (Y) is customer satisfaction. The type of research used is descriptive and verifikatif with explanatory survey method with cross-sectional approach. The sample in this study is 82 respondents, who are the clients who used the venue of Jakarta Convention Centre with sampling technique used is simple random sampling. Data analysis technique used is multiple regression. The application of venue quality at Jakarta Convention Centre is in the high category, in the variable assessment venue quality (expected) is the environment which gets the highest rating while the value dimension gets the lowest rating. Then the response regarding the venue quality (perceived performance) at Jakarta Convention Centre is in the high category, the interaction dimension gets the highest rating and the value dimension gets the lowest rating. The results show a significant effect of venue quality on customer satisfaction. Keywords—venue quality; customer satisfaction; jakarta convention centre; event; venue introduction
This research aims to examine the use of Learning Management system in tourism higher education by gaining perspectives from the lecturers as Generation Y and the Universities Students as generation Z. Analyzing views related to experiences and expectations of the learning system in the future. Focus group discussion and a semi-structured interview were conducted, followed by an extensive literature review. Lectures and students prefer to use blended class learning which combines traditional face to face attractive learning classroom and elearning management system as necessary enhancements. Most of the Lectures prefer to share the reading materials, upload and conduct the assignment from the online learning management system, but they still felt that it is better to discuss with students directly in the class. However, Students prefer to learn from the reading materials, consult the assignment and do interactive study in the classroom, but agree if they can download the documents online. The system would not replace the strong point of interactive learning in the class. Unaccustomed and incapability along with instability of the internet access became the obstacles. Meanwhile, most of them agree that the future of LMS must be easier to use through mobile learning devices. Keywords—learning system; blended learning; interactive classroom; mobile learning
It is known that the internet altered the business model of the travel industry. Due to the exponential growth of its' users, several companies established online booking services. For instance, Traveloka.com and Tiket.com in airline ticket booking and the Rajakamar.com in hotel reservation. Online Travel Agencies (OTA) have been gaining important attention in recent years. Yet, limited literature focuses on discussing the development of such services in Indonesia. The research's purpose was to analyze the development of OTAs in Indonesia, particularly in its services, employment, and users. The study involves 52 Indonesian OTAs. A structured interview and website-based observation had been done. The results show that only a few OTAs offer direct payment system, while most agencies located in the capital city, Jakarta. Moreover, most of OTAs is on the Business-to-Consumer state. Meanwhile, most of the founders were an entrepreneur with information and technology background. Furthermore, the most popular service offered was the tour and travel ticket sale. There are several suggestions outlined for future research and practical implications for OTAs. Keywords—intermediaries; online travel agencies; tourism industry
