Journal of Relationship Marketing (1533-2667) - 期刊 | AMiner

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论文（388）

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1Electronic Customer Relationship Management Adoption: Exploring Its Evolution Through Bibliometric Analysis and Topic Modeling

Jose A. Perez-Bertozzi,Pedro R. Palos-Sanchez

2026

引用

2The Role of Commitment and Trust Between Financial and Social Satisfaction in B2B Purchase and Sales Relations

Jyh-Liang Guan, Tzong-Ru Lee, Göran Svensson, Nils M. Høgevold, Carmen Otero-Neira

2025

引用

3A Systematic Literature Review of Social CRM’s Impact on Customer Loyalty

2025

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4Building Trust and Engagement: Mapping Social Media’s Role in Digital Healthcare Communication

Vandana Ahuja, Rajwinder Kaur, Pooja Tabeck,Neerja Pande, Narendra Singh

2025引用：1

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5Relationship Building in Online Retail: Exploring the Role of Supplementary Services in Fostering Customer Emotional Attachment, Satisfaction, and Loyalty

Amir Zaib Abbasi,Alhamzah F. Abbas,M. Sadiq Sohail, Muhammad Farooq Akhtar, Benazir Zakir Ali

2025

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高被引作者

作者	引用	发文
Leonard L. Berry	419	1
Jagdish Sheth	413	1
Atul Parvatiyar	413	1
Evert Gummesson	314	1
David Bejou	291	19
Sandra Jeanquart Miles	290	1
W. Glynn Mangold	290	1
Markus Blut	250	2
Reham Shawky Ebrahim	241	1
Heiner Evanschitzky	215	5

高产作者

作者	引用	发文
David Bejou	291	19
Gopalkrishnan R. Iyer	184	7
Azam Bejou	78	7
Arun Sharma	160	6
Lerzan Aksoy	131	5
Heiner Evanschitzky	215	5
Timothy L. Keiningham	131	5
Tser yieth Chen	66	5
Florian U. Siems	19	4
Mark Grether	75	3

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