Objective: This study aimed to develop a tool to evaluate User Experience (UX) for the home appliance design. Background: Nowadays, UX is considered to be one of most important concepts to be considered by product designers. Home appliance product designers are trying to enhance the UX of their products to achieve competitive advantage across the industry. However, the number of UX evaluation tools that could be applied to home appliances is limited. It is needed to provide an UX evaluation tool to consider several different perspectives of UX such as usability, affective satisfaction, and value. Method: This study followed three stages. (1) UX design principles for home appliance were defined by literature review, web document analysis. (2) Design elements of home appliances are also defined through literature survey and product design property analysis. (3) UX design guidelines and UX evaluation questionnaires were generated based on the feasible combinations of these UX design principles and design elements. The generated questionnaires were filtered and merged into a total of 109 questionnaires by experts. Results: A UX evaluation tool for home appliance that consist of 109 questionnaires were developed. Application: The proposed UX evaluation tool could be useful for designers of home appliance industry to evaluate UX of their products and clarify the weak points of the designs.
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