A Quantum Formalization for Communication Coordination Problems.

Humans have developed several strategies to ensure that communication is successful. For example, humans take another person's perspective into account when they design the content of a message. Furthermore, communicated messages exhibit frequent level of detail changes due to the interactive nature of conversations. In this paper, we look at an instance of spatial knowledge transfer that occurs if one person requests route instructions from a knowledgeable source. More specifically, using a quantum cognition approach, we model the process of perspective taking in such a scenario. Our work contributes to the ongoing research effort to make information systems capable of mimicking human-style communication.