New procedures and new technology often outpace the development of medical codes to report these services to the insurance payors. Although unlisted procedure codes are not the first choice for reimbursement, it is essential that services be reported with only the code that accurately describes the procedure. For new equipment and techniques, this may result in an increased need for preauthorizing, reporting an unlisted procedure code, and ensuring that complete documentation accompany the claim. Practices should educate the insurance community where necessary to ensure that everyone is working toward the same goal: the best patient care possible.
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