Collaborative Data Work Towards a Caring Democracy

Researchers in human-centered computing have surfaced a feminist ethic of care in interaction with technologies, in data collection, and in data work. Drawing on two years of ethnographic fieldwork, we consider how democratic caring might be enacted and sustained through collaborative data work. We employ philosopher Joan Tronto's theory of caring democracy to structure our analysis of a resident-led initiative that uses data to organize and address issues of neglect and abandonment in their neighborhood. Adding to the CSCW literature on sociotechnical systems of care, we look particularly at Tronto's concept of caring democracy where caring needs and the ways in which they are met are an ongoing and inclusive process of assigning and reassigning caring responsibilities, characterized by both equality of voice and freedom from domination. This work develops grounded insight into the practice of democratic caring and how collaborative data work is relevant to this caring practice. We discuss opportunities and challenges for a data-supported caring democracy and address how caring democracy technologies are different from other modern civic technology practices. We conclude with a call to researchers to identify and enact democratic caring experiments in the small.