Data replication as an enterprise SOA antipattern

Gov4You is a federal government agency responsible for managing and sharing citizen information for large groups of the population. The Gov4You department was created almost 15 years ago to meet the election promise of providing better information services to the citizens. The department was setup to provide complete digital services for citizens. The digital citizen services must cater to the large demographic differences, and for those that are digitally savvy as well as those without any access to the Internet. These services are currently provided by several different departments that sometimes require physical visits by the citizens to the departments with a lot of paper work for identification and service request forms. However, citizens demand better services that use digital platforms in 24 × 7 formats. This concept of providing service using a digital transformation is referred to as ‘Smart …