New technology can greatly improve both the productivity and effectiveness of work. It can also interfere with the development of expertise; as a result, skills that might be needed in the future may not be available when needed. In this interview, Matt Beane identifies the factors that enable skill development. He also seeks to define the characteristics of work and technology that can lead to the development of necessary skills. Beane advocates that technology and work systems be designed so that skill development is preserved and workplaces are not only more productive but more meaningful, as well.
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