New ISO Standards for Usability, Usability Reports and Usability Measures

Nigel Bevan,Jim Carter,Jonathan Earthy,Thomas Geis,Susan Harker

Lecture Notes in Computer Science（2016）

Professional UX Services

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摘要

Several new and revised ISO standards will be published in 2016/17 that define the basic terms and concepts of usability (ISO 9241-11), give guidance on processes and outcomes of human-centred design (ISO 9241-220), provide examples of measures that can be used in usability evaluation (ISO/IEC 25022 and 25023) and define what should be included in usability evaluation reports for usability tests, inspections and surveys (ISO/IEC 25066). The paper explains some of the new content and how it can be used.

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关键词

Standards,Usability,User experience

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