Using Semantically Annotated Models for Pattern-Based Process Analysis

Support of processes by appropriate Information and Communication Technology (ICT) is a key requisite to persist in an environment characterised by high specialisation and cooperative service production also in the public sector. This paper describes a method for pattern-based semantic process analysis including its prototypical implementation. The objective is the identification of weaknesses as well as the analysis of ICT impact with regards to reducing or eliminating these weaknesses. Using this approach, business analysts can rely on an extensible and flexible tool for querying in a natural language close way and analysing process models by means of weakness patterns.