Theories of interpersonal sensemaking postulate that positive interactions emerge in interactions where speakers match on motivational frames. Across three experiments (N = 1609) using a hypothetical simulation framework, we provide the first evidence of a causal link between motivational frame matching and positive interaction outcomes in three intelligence-gathering contexts. In all experiments, participants actively responded through instrumental, relational or identity motivational frames towards an investigative interviewer, rival sports supporter or HR representative, who did (did not) match them back. Results showed that within a competitive interaction, motivational frame matching consistently led to more positive interaction outcomes. Within a cooperative interaction, motivational frame matching led to more positive interaction outcomes for all measured variables (in the investigative interview) and greater feelings of being understood and a higher willingness to identify with the rival supporter, with limited positive effects in the HR interview. In all experiments, participants displayed more reciprocal matching when interacting with a matching versus a nonmatching interaction partner, and this translated into increased information provision in an adapted trust game where participants could send information in exchange for money.
The cylinder model of interpersonal sensemaking predicts that cooperation emerges in interactions where speakers are matched on motivational frames and cooperative rather than competitive in orientation. The purpose of the current study was to provide the first evidence of a causal link between motivational frame matching and cooperation and trust in an investigative interviewing context. Over two pre-registered experiments (N = 776), participants took the role of a suspect during an interaction with an interviewer. During the interaction, the interviewer and suspect either matched motivational frames (in an instrumental, relational or identity motivational frame) or not, in either a cooperative or competitive way. It was found that within a cooperative orientation interaction, motivational frame matching led to significantly higher willingness to cooperate and greater feelings of being understood among the participants. In contrast, within a competitive orientation interaction, motivational frame matching led to significantly less willingness to cooperate and identify with the interviewer.
This book convincingly argues that member states - not just Britain - have displayed increasing resistance to the loss of authority to the Community institutions and the momentum for European integration has declined.
Of all the issues that confront modern organisations, insider threat is one of the most challenging in terms of impact and mitigation. Typically, research has focused on defining what insider threat is and determining how such threats can be detected through technology. We suggest that technological approaches to insider-threat detection can be complemented through a greater focus on investigating the linguistic behaviours associated with insider activity. Research has highlighted that an individual's use of language offers a potential means of identifying insiders. Using Linguistic Inquiry and Word Count, this study analysed the language used by insiders and non-insiders during workplace interviews. Results revealed that, compared to non-insiders, insiders used significantly more words relating to cognitive processing, significantly more self-referential terms, and significantly more negative emotion words. Based on these findings, a generalisable Insider Language Index (ILI) was developed that has the potential to support insider detection in organisational contexts.
In this paper, we describe three experiments that explored whether individual differences in episodic future thought (EFT) ability affects credibility when participants told the truth and lied about their occupation. Credibility was measured by the number of perceptual details, statement length, level of detail and plausibility in verbal accounts and sketches (Experiment 1) and by other participants' veracity judgments of the verbal accounts (Experiment 2) and sketches (Experiment 3). In Experiment 1, participants with higher EFT ability generated more detailed verbal accounts and more plausible sketches than those with lower EFT ability. In Experiments 2 and 3, EFT ability did not predict veracity judgements of the verbal accounts or sketches derived from Experiment 1. The findings across all experiments suggest that EFT ability affects the ability to generate credible accounts however, EFT ability does not affect credibility judgements.
The proliferation of digital data has provided new means to identify people from the way they behave and interact with technologies. This article provides the first systematic review of reviews (n = 41) on digital behavioural biometrics to ascertain what can be inferred about identity from digital sources, and “boundaries” to their applications. On October, 5, 2021, we searched for reviews in the databases PsychInfo, ACM Digital, IEEE Xplore Digital Library, Academic Search Ultimate,Web of Science, and Scopus. We included reviews of digital behavioural biometrics that inferred personal identity, excluding those focused solely on physiological identifiers, personality or health inferences without identity. The 41 reviews document a range of accuracy and error rates across and within behavioural biometric modalities including keystroke, gait, and multimodal which we document in tables and summarise narratively. The research demonstrates that identity can be inferred continuously, cheaply, and covertly, with little user effort, through the development of digital behavioural biometric systems. However, such systems need to be adaptive and consider how behaviour can change over time and context. In particular, the absence of psychological theory in development of the systems leads to suboptimal performance. The reviews also highlight issues and inconsistencies in the way biometric systems are reported alongside a lack of open data. Consequently, we propose a checklist to help researchers follow best practices and to standardise procedures.
Cross cultural differences in behavioral and verbal norms and expectations can undermine credibility, often triggering a lie bias which can result in false convictions. However, current understanding is heavily North American and Western European centric, hence how individuals from non-western cultures infer veracity is not well understood. We report novel research investigating native Arabic speakers’ truth and lie judgments having observed a matched native language forensic interview with a mock person of interest. 217 observers viewed a truthful or a deceptive interview and were directed to attend to detailedness as a veracity cue or given no direction. Overall, a truth bias (66% accuracy) emerged, but observers were more accurate (79%) in the truth condition with the truthful interviewee rated as more plausible and more believable than the deceptive interviewee. However, observer accuracy dropped to just 23% when instructed to use the detailedness cue when judging veracity. Verbal veracity cues attended too were constant across veracity conditions with ‘corrections’ emerging as an important veracity cue. Some results deviate from the findings of research with English speaking western participants in cross- and matched-culture forensic interview contexts, but others are constant. Nonetheless, this research raises questions for research to practice in forensic contexts centred on the robustness of western centric psychological understanding for non-western within culture interviews centred on interview protocols for amplifying veracity cues and the instruction to note detailedness of verbal accounts which significantly hindered Arabic speaker’s performance. Findings again highlight the challenges of pancultural assumptions for real-world practices.
In this paper, we describe three experiments that explored whether individual differences in episodic future thought (EFT) ability affects credibility when participants told the truth and lied about their occupation. Credibility was measured by the number of perceptual details, statement length, level of detail and plausibility in verbal accounts and sketches (Experiment 1) and by other participants' veracity judgments of the verbal accounts (Experiment 2) and sketches (Experiment 3). In Experiment 1, participants with higher EFT ability generated more detailed verbal accounts and more plausible sketches than those with lower EFT ability. In Experiments 2 and 3, EFT ability did not predict veracity judgements of the verbal accounts or sketches derived from Experiment 1. The findings across all experiments suggest that EFT ability affects the ability to generate credible accounts however, EFT ability does not affect credibility judgements.
Objective Develop and investigate the potential of a remote, computer-mediated and synchronous text-based triage, which we refer to as InSort, for quickly highlighting persons of interest after an insider attack. Background Insiders maliciously exploit legitimate access to impair the confidentiality and integrity of organizations. The globalisation of organisations and advancement of information technology means employees are often dispersed across national and international sites, working around the clock, often remotely. Hence, investigating insider attacks is challenging. However, the cognitive demands associated with masking insider activity offer opportunities. Drawing on cognitive approaches to deception and understanding of deception-conveying features in textual responses, we developed InSort, a remote computer-mediated triage. Method During a 6-hour immersive simulation, participants worked in teams, examining password protected, security sensitive databases and exchanging information during an organized crime investigation. Twenty-five percent were covertly incentivized to act as an 'insider' by providing information to a provocateur. Results Responses to InSort questioning revealed insiders took longer to answer investigation relevant questions, provided impoverished responses, and their answers were less consistent with known evidence about their behaviours than co-workers. Conclusion Findings demonstrate InSort has potential to expedite information gathering and investigative processes following an insider attack. Application InSort is appropriate for application by non-specialist investigators and can be quickly altered as a function of both environment and event. InSort offers a clearly defined, well specified, approach for use across insider incidents, and highlights the potential of technology for supporting complex time critical investigations.
A significant body of research has investigated potential correlates of deception and bodily behavior. The vast majority of these studies consider discrete, subjectively coded bodily movements such as specific hand or head gestures. Such studies fail to consider quantitative aspects of body movement such as the precise movement direction, magnitude and timing. In this paper, we employ an innovative data mining approach to systematically study bodily correlates of deception. We re-analyze motion capture data from a previously published deception study, and experiment with different data coding options. We report how deception detection rates are affected by variables such as body part, the coding of the pose and movement, the length of the observation, and the amount of measurement noise. Our results demonstrate the feasibility of a data mining approach, with detection rates above 65%, significantly outperforming human judgement (52.80%). Owing to the systematic analysis, our analyses allow for an understanding of the importance of various coding factor. Moreover, we can reconcile seemingly discrepant findings in previous research. Our approach highlights the merits of data-driven research to support the validation and development of deception theory.
This research examines how suspects attempt to influence interviewers during investigative interviews. Twenty-nine interview transcripts with suspects accused of controlling or coercive behavior within intimate relationships were submitted to a thematic analysis to build a taxonomy of influence behavior. The analysis classified 18 unique suspect behaviors: the most common behaviors were using logical arguments (17% of all observed behaviors), denial or denigration of the victim (12%), denial or minimization of injury (8%), complete denials (7%), and supplication (6%). Suspects’ influence behaviors were mapped along two dimensions: power, ranging from low (behaviors used to alleviate investigative pressure) to high (behaviors used to assert authority), and interpersonal alignment, ranging from instrumental (behaviors that relate directly to evidence) to relational (behaviors used to bias interviewer perceptions of people and evidence). Proximity analysis was used to examine co-occurrence of influence behaviors. This analysis highlighted combinations of influence behaviors that illustrate how different behaviors map onto different motives, for example shifting attributions from internal to external to the suspect, or to use admissions strategically alongside denials to mitigate more serious aspects of an allegation. Our findings draw together current theory to provide a framework for understanding suspect influence behaviors in interviews.
Purpose In their study of reciprocity in investigative interviews, Matsumoto and Hwang (2018) found that offering interviewees water prior to the interview enhanced observer-rated rapport and positively affected information provision. This paper aims to examine whether tailoring the item towards an interviewee’s needs would further enhance information provision. This paper hypothesised that interviewees given a relevant item prior to the interview would disclose more information than interviewees given an irrelevant item or no item. Design/methodology/approach Participants (n = 85) ate pretzels to induce thirst, engaged in a cheating task with a confederate and were interviewed about their actions after receiving either no item, an irrelevant item to their induced thirst (pen and paper) or a relevant item (water). Findings This paper found that receiving a relevant item had a significant impact on information provision, with participants who received water providing the most details, and significantly more than participants that received no item. Research limitations/implications The findings have implications for obtaining information during investigative interviews and demonstrate a need for research on the nuances of social reciprocity in investigative interviewing. Practical implications The findings have implications for obtaining information during investigative interviews and demonstrate a need for research on the nuances of social reciprocity in investigative interviewing. Originality/value To the best of the authors’ knowledge, this study is the first to experimentally test the effect of different item types upon information provision in investigative interviews.
BackgroundEpisodic Future Thought (EFT) ability affects how credible individuals appear (O'Connell et al., The effect of individual differences in episodic future thought on the ability to lie about intentions [manuscript submitted for publication], Psychology Department, Lancaster University, 2022). However, it is unclear how individuals with higher EFT ability create this credible demeanour. This paper describes two studies that explored participants' subjective cue use when judging the veracity of verbal statements (Study 1) and written statements (Study 2) provided by individuals with varying EFT ability. MethodIn Study 1, 68 participants judged the veracity and indicated which cues influenced their veracity judgements of six truthful and six deceptive verbal statements. In Study 2, 102 participants judged the veracity and indicated which cues influenced their veracity judgements of 24 truthful or 24 deceptive written statements. ResultsStudy 1 and Study 2 showed that the EFT ability of the sender affected subjective cue use. In Study 1, participants were influenced by different subjective cues when judging truthful (vs. deceptive) verbal statements. In Study 2, participants reported being influenced by the same cues in both veracity conditions. Study 1 showed that three cues mediated the relationship between EFT ability and veracity judgements. In Study 2, four cues mediated the EFT ability-veracity judgement relationship in the deceptive condition. There were no mediation effects in the truthful condition. ConclusionWe propose that EFT ability is an underlying cognitive mechanism involved in creating a credible demeanour which can affect participants' veracity judgements. The current results suggest that the cues present in higher EFT individual's accounts may be contributing to this credibility effect.
Asking unexpected questions, asking the interviewee to sketch the room, and asking the interviewee to make a timeline are techniques that have been shown to help an interviewer detect deceit. However, evidence of the efficacy of these techniques comes from studies of North American and North-West European participants, who are on average more individualistic (i.e., value individual achievements and uniqueness over group achievements) than people from other parts of the world. In two experiments involving participants with individualistic and collectivistic cultural backgrounds, we provide a more culturally diverse test of these techniques. Specifically, this study describes two experiments that investigated these interviewing techniques with people who are recent migrants to the UK. Experiment 1 used the LIWC categories "I," "we," "cognitive processes," and "social processes" as the dependent variables; Experiment 2 measured details provided in a sketch and a timeline. The results show no effects of veracity in either of these experiments, although various effects of cultural differences in the outcome variables were observed. This suggests that cues to deception may not necessarily generalize to people from different cultural backgrounds. These results highlight the importance of conducting lie detection research across different countries and cultures.
Information obtained from investigative interviews is crucial for police to develop leads, advance investigations and make effective decisions. One well-endorsed approach for eliciting detailed and accurate information is building rapport between the interviewer and interviewee. While familiarity and communicative tone are predicted determinants of rapport, the effects of repeated exposure to an interviewer, as well as interview framing, on rapport has rarely been tested. In two simulated suspect interview experiments, we tested whether established rapport is maintained during a second interview with the same interviewer (Experiment 1) and how accusatory and humanitarian interview framings impact the development of rapport (Experiment 2). We also tested, across both experiments, whether nonverbal mimicry can be a proxy for measuring rapport. We found evidence suggesting that rapport, once established, is carried over to subsequent meetings, and that it is possible to build rapport even when it was poorly established in the initial interview. We also found that an accusatory interview framing was associated with lower rapport than a humanitarian interview framing, and that interview framing affected nonverbal mimicry between interviewer and interviewee. Contrary to our expectations, mimicry did not correlate with an existing measure of rapport.
The current study aimed: (i) to identify personal characteristics associated with endorsing conspiracy theories; and (ii) to investigate methods for dispelling conspiracy beliefs. Participants were shown a single conspiracy theory and they also completed questionnaires about their reasoning skills, types of information processing (System 1 vs. System 2), endorsement of paranormal beliefs, locus of control and pattern perception. To challenge the endorsement of the conspiracy, participants read either: (i) neutral information; (ii) a critical analysis of the vignette; (iii) a critical analysis of the vignette with discussion of realistic consequences; or (iv) a critical analysis of the vignette with "feeling of control" priming. Only addressing the consequences of the conspiracy theory decreased its endorsement. Furthermore, only type of information processing and belief in paranormal phenomena, were associated with endorsement of the conspiracy. These findings are discussed in relation to previous studies and theories of conspiratorial ideation.
This chapter explores how polarisation and resilience are currently framed and experienced within their socio-economic, historic, cultural, and communication-based contexts via a thematic, conceptual analysis. It also examines how the popularity of some conceptualisations of polarisation and resilience have evolved and which now dominate academic, practitioner, and governmental understanding. The data are drawn from the European Commission-funded 'Building Resilience against Violent Extremism and Polarisation' (BRaVE) project (2019–2021), which sought to gain a deeper understanding of polarisation and resilience across Europe. The project conducted a comprehensive review of various perspectives on these phenomena, including those of academics from multiple disciplines, practitioners, and governments. Its findings, presented here, suggest a cross-context focus on the themes of group identity, understanding, and (to a certain extent) education, with some contexts foregrounding particular issues, such as the challenges of addressing polarisation in increasingly diverse societies. Moreover, the data suggest that key actors in this space are speaking to differing priorities. The chapter will seek to determine the reasons behind variabilities and shifts in academic, practitioner, and policymaking trends in perceptions and understanding, the real-world impact of observed patterns, and what foci may soon emerge in the discussion and implementation of polarisation and resilience-building in Europe.
IntroductionThe verbal deception literature is largely based upon North American and Western European monolingual English speaker interactions. This paper extends this literature by comparing the verbal behaviors of 88 south Asian bilinguals, conversing in either first (Hindi) or second (English) languages, and 48 British monolinguals conversing in English. MethodsAll participated in a live event following which they were interviewed having been incentivized to be either deceptive or truthful. Event details, complications, verifiable sources, and plausibility ratings were analyzed as a function of veracity, language and culture. ResultsMain effects revealed cross cultural similarities in both first and second language interviews whereby all liar's verbal responses were impoverished and rated as less plausible than truthtellers. However, a series of cross-cultural interactions emerged whereby bi-lingual South Asian truthtellers and liars interviewed in first and second languages exhibited varying patterns of verbal behaviors, differences that have the potential to trigger erroneous assessments in practice. DiscussionDespite limitations, including concerns centered on the reductionary nature of deception research, our results highlight that while cultural context is important, impoverished, simple verbal accounts should trigger a 'red flag' for further attention irrespective of culture or interview language, since the cognitive load typically associated with formulating a deceptive account apparently emerges in a broadly similar manner.
The pursuit of justice increasingly relies on productive interactions between witnesses and investigators from diverse cultural backgrounds during investigative interviews. To date, the role of cultural context has largely been ignored by researchers in the field of investigative interviewing, despite repeated requests from practitioners and policymakers for evidence-based guidance for the conduct of interviews with people from different cultures. Through examining cultural differences in human memory and communication and considering specific contextual challenges for investigative interviewing through the lens of culture, this review and associated commentaries highlight the scope for considering culture and human diversity in research on, and the practice of, investigative interviewing with victims, witnesses, and other sources. Across 11 commentaries, contributors highlight the importance of considering the role of culture in different investigative interviewing practices (e.g., rapport building, questioning techniques) and contexts (e.g., gender-based violence, asylum seeking, child abuse), address common areas of cultural mismatch between interviewer-interviewee expectations, and identify critical future routes for research. We call for an increased focus in the investigative interviewing literature on the nature and needs of our global community and encourage constructive and collaborative discussion between researchers and practitioners from around the world to better identify specific challenges and work together towards evidence-based solutions.
Efforts to infer personality from digital footprints have focused on behavioral stability at the trait level without considering situational dependency. We repeated a classic study of intraindividual consistency with secondary data (five data sets) containing 28,692 days of smartphone usage from 780 people. Using per-app measures of pickup frequency and usage duration, we found that profiles of daily smartphone usage were significantly more consistent when taken from the same user than from different users ( d > 1.46). Random-forest models trained on 6 days of behavior identified each of the 780 users in test data with 35.8% accuracy for pickup frequency and 38.5% accuracy for duration frequency. This increased to 73.5% and 75.3%, respectively, when success was taken as the user appearing in the top 10 predictions (i.e., top 1%). Thus, situation-dependent stability in behavior is present in our digital lives, and its uniqueness provides both opportunities and risks to privacy.