View from a distance: comparing online and retrospective ux-evaluations

Ina Wechsung,Kathrin Jepsen,Felix Burkhardt,Annerose Köhler,Robert Schleicher

MobileHCI '12: Proceedings of the 14th international conference on Human-computer interaction with mobile devices and services companion（2012）

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摘要

This paper reports the results of an explorative field study investigating if and how remembered UX evaluations differ from evaluations collected during usage. Results show that while quantitative ratings are similar, qualitative data differs: Comments assessed during usage were less detailed but contained more affective evaluations compared to the retrospective remarks.

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关键词

qualitative data,retrospective ux-evaluations,explorative field study,ux evaluation,retrospective remark,affective evaluation,quantitative rating,field study,methodology,evaluation,user experience

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