A multi-agent framework for a hybrid dialog management system

ICME(2009)

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摘要
The importance of dialog management systems has increased in recent years. Dialog systems are created for domain specific applications, so that a high demand for a flexible dialog system framework arises. There are two basic approaches for dialog management systems: a rule-based approach and a statistic approach. In this paper, we combine both methods and form a hybrid dialog management system in a scalable agent based framework. For deciding of the next dialog step, two independent systems are used: the Java Rule Engine (JESS) as expert system for rule-based solutions, and the Partially Observable Markov Decision Process (POMDP) as model-based solution for more complex dialog sequences. Using a speech recognizer and text-to-speech systems, the human can be guided through a dialog with approximately ten steps.
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关键词
hybrid framework,dialog management,domain specific applications,basic approach,jess,expert system,expert systems,speech recognition,java rule engine,multi-agent framework,dialog system,scalable agent based framework,independent system,speech synthesis,multi-agent systems,hybrid dialog management system,flexible dialog system framework,multiagent framework,complex dialog sequence,decision theory,text-to-speech system,next dialog step,dialog management system,interactive systems,markov processes,java,model-based solution,speech recognizer,rule based,indexing terms,management system,text to speech,speech,multi agent systems,servers,mathematical model,hidden markov models
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