The efficient use of enterprise information for strategic advantage: A data envelopment analysis
Journal of Operations Management, pp. 310-323, 2009.
A majority of manufacturers make use of some form of enterprise systems (ES), yet on average, the financial impact of ES adoption is essentially neutral. We propose that in an ES environment of easy information access, competitive success depends, in part, on the policies regulating enterprise information use. To explore this proposition,...More
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