Innovation quality—a conceptual framework

International Journal of Production Economics(2002)

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摘要
In this article a framework for a new concept—that of innovation quality—is presented and its relevance for considerations with respect to innovation and strategy is highlighted. The concept of innovation quality allows making a statement regarding the aggregated innovation performance in three different domains within an organization by comparing the result, being it a product, process or service innovation, with the potential and considering the process on how the result has been achieved. The three domains of innovation quality are product/service, process and enterprise.
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关键词
Innovation,Quality,Measurement,Strategy,Framework
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