Anger and happiness in virtual teams: Emotional influences of text and behavior on others’ affect in the absence of non-verbal cues

Organizational Behavior and Human Decision Processes, 2011.

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Keywords:
Emotion contagionTeam affectVirtual teamsComputer mediated communicationEmotional displayMore(5+)

Abstract:

Emotions carry social influence, as evident by emotion contagion – an unconscious process attributed to mimicking of non-verbal cues. We investigate whether emotion contagion can occur in virtual teams; specifically, the emotional influence of text-based and behavior-based cues on participants’ emotion in 4-person virtual teams. In a 2 × ...More

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