Utilising buffer management to manage patient flow
msra
摘要
TOC buffer management has been successfully developed to improve patient flow across emergency and planned health and social care within the UK and Holland. This paper details these developments before attempting to uncover the theoretical basis of the approach through multi-case research across three UK hospitals. The authors demonstrate how buffer management concepts can be used to emulate the kanban control principles in a health and social care environment and thereby strategically support lean implementations.
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关键词
health care,kanban,theory of constraints
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