Developing kernel intuitionistic fuzzy c-means clustering for e-learning customer analysis

Industrial Engineering and Engineering Management(2012)

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摘要
This study develops the kernel intuitionistic fuzzy c-means clustering (KIFCM), and applies KIFCM in E-learning customer analysis. KIFCM combines intuitionistic fuzzy sets (IFSs) with kernel fuzzy c-means clustering (KFCM). The KIFCM has advantages of IFSs and KFCM which can effectively handle uncertain data and simultaneously map data to kernel space. The proposed KFCM has better performance than k-mean (KM) and fuzzy c-means (FCM) in numerical example. Furthermore, the study adopts the advanced clustering technology in E-learning customer clustering analysis, and analyses customer data based on clustering results by correlation analysis. The customer analysis result can provide for sales department, and assist to obtain customer's learning tendency in E-learning platform.
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关键词
computer aided instruction,customer services,fuzzy set theory,pattern clustering,ifs,kifcm,customer analysis,e-learning,intuitionistic fuzzy sets,kernel intuitionistic fuzzy c-means clustering,fuzzy c-means clustering,intuitionistic fuzzy c-means clustering,kernel intuitionistic fuzzy c-means,algorithm design and analysis,classification algorithms,kernel,linear programming,clustering algorithms,electronic learning,fuzzy sets
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