Developing an ERP technology: Handling incompleteness of the system

•The study explores the development of ERP technology as an inscription.•It looks at how the world of organizing is translated into an ERP technology.•It shows how staff and IT developers experience the system as being incomplete.•This incompleteness is faced in terms of particularity, continuity, and multiplicity.•Users try to compensate for this by adding more inscriptions to the ERP system.