An Assessment Of The Usability Of Biometric Signature Systems Using The Human-Biometric Sensor Interaction Model

Signature biometrics is a widely used form of user authentication. As a behavioural biometric, samples have inherent inconsistencies which must be accounted for within an automated system. Performance deterioration of a tuned biometric software system may be caused by an interaction error with a biometric capture device; however, using conventional error metrics, system and user interaction errors are combined, thereby masking the contribution by each element. In this paper we explore the application of the Human-Biometric Sensor Interaction (HBSI) model to signature as an exemplar of a behavioural biometric. Using observational data collected from a range of subjects, our study shows that usability issues can be identified specific to individual capture device technologies. While most interactions are successful, a range of common interaction errors need to be mitigated by design to reduce overall error rates.