Physician satisfaction with transition from CPOE to paper-based prescription

•Users reported poor satisfaction with the computerized provider order entry system.•Reliability and user interface design are highly important in health information technology.•The switch from computerized provider order entry towards paper based order entry was well accepted.•Even in an emergency setting, the switch is possible with no perceptible impact on patient safety.•Issues identified by a satisfaction survey eased the redeployment of computerized provider order entry.