Opportunities and Challenges Towards Cognitive IT Service Management in Real World

Fan Jing Meng,Jingmin Xu,Xiao Zhang,Lin Yang,Pengfei Chen,Yuan Wang,Xiaoxi Liu,Naga Ayachitula,Karin Murthy,Larisa Shwartz,George Galambos,Zhuo Su,Jun Zheng

2018 IEEE Symposium on Service-Oriented System Engineering (SOSE)（2018）

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摘要

The following topics are dealt with: cloud computing; Internet of Things; Internet; virtual machines; learning (artificial intelligence); security of data; Web services; storage management; mobile computing; data mining.

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关键词

congitive,IT Service Management,ITSM,Challenges,Opportunities,Real World

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