Using Systems of Systems to Manage Enterprise Contacts

Gregory Moro Puppi Wanderley,Marie-Hélène Abel,Jean-Paul A. Barthès,Emerson Cabrera Paraiso

2018 IEEE 4th International Forum on Research and Technology for Society and Industry (RTSI)（2018）

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摘要

This paper discusses how one could use a Systems of Systems Approach to manage contacts inside an enterprise. The major problem is the interoperability of existing systems in charge of handling information regarding addresses. We show how an MBA (Memory-Broker-Agent) approach could help to design a global system.

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关键词

Systems of Systems,Contact management

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