Assemblages of altruism in urban service delivery: Seamful designs and cities
JOURNAL OF URBAN AFFAIRS(2019)
摘要
Lack of access to services is one of the chief difficulties faced by marginalized urban communities. The proximity of digital technologies and data promises to remove a key constraint to greater access: the unequal distribution of information. However, issues of digital literacy and affordability and the local specificity of services make opportunities for achieving well-being both a technical and ethical concern. We discuss 2 community-based projects-one in Western Sydney, Australia, and the other in Dhaka, Bangladesh-that sought to unpack this interface through prototyping a combination of offline and online service directories. Through these, we explore what we have termed altruistic assemblages-circulations of nongovernmental organizations (NGOs), researchers, local communities, service providers, hackathons, co-design events, and technology devices. The contributed time, resources, hopes and care of these assemblages do not presuppose a finite solution to urban service delivery but rather offer a prefigurative politics for the more equitable cities to come.
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