Micbot: A Peripheral Robotic Object to Shape Conversational Dynamics and Team Performance

2019 14th ACM/IEEE International Conference on Human-Robot Interaction (HRI)(2019)

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摘要
Many of the problems we face are solved in small groups. Using decades of research from psychology, HRI research is increasingly trying to understand how robots impact the dynamics and outcomes of these small groups. Current work almost exclusively uses humanoid robots that take on the role of an active group participant to influence interpersonal dynamics. We argue that this has limitations and propose an alternative design approach of using a peripheral robotic object. This paper presents Micbot, a peripheral robotic object designed to promote participant engagement and ultimately performance using nonverbal implicit interactions. The robot is evaluated in a 3 condition (no movement, engagement behaviour, random movement) laboratory experiment with 36 three-person groups (N=108). Results showed that the robot was effective in promoting not only increased group engagement but also improved problem solving performance. In the engagement condition, participants displayed more even backchanneling toward one another, compared to no movement, but not to the random movement. This more even distribution of backchanneling predicted better problem solving performance.
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关键词
Robots,Problem-solving,Shape,Task analysis,Microphones,Information science,Face
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