A public goods model of outcomes from online knowledge sharing mediated by mental model processing
Journal of Knowledge Management, pp. 1-22, 2019.
PurposeThis study aims to take a public goods approach to understand relationships between collecting and contributing knowledge to an online knowledge sharing portal (KSP), mental model processing and outcomes at the individual and collective levels.Design/methodology/approachThis study reports on a survey (N = 602) among tax professiona...More
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