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A public goods model of outcomes from online knowledge sharing mediated by mental model processing

JOURNAL OF KNOWLEDGE MANAGEMENT, no. 1.0 (2019): 1.0-22

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Abstract

Purpose - This study aims to take a public goods approach to understand relationships between collecting and contributing knowledge to an online knowledge sharing portal (KSP), mental model processing and outcomes at the individual and collective levels. Design/methodology/approach - This study reports on a survey (N = 602) among tax prof...More

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Marni Heinz
Marni Heinz
Ward van Zoonen
Ward van Zoonen
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