A public goods model of outcomes from online knowledge sharing mediated by mental model processing

Marni Heinz
Marni Heinz
Ward van Zoonen
Ward van Zoonen

Journal of Knowledge Management, pp. 1-22, 2019.

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Other Links: academic.microsoft.com|dblp.uni-trier.de

Abstract:

PurposeThis study aims to take a public goods approach to understand relationships between collecting and contributing knowledge to an online knowledge sharing portal (KSP), mental model processing and outcomes at the individual and collective levels.Design/methodology/approachThis study reports on a survey (N = 602) among tax professiona...More

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