Innovation Adoption of Employees in Logistics: Individual and Organisational Factors Related to the Actual Use of Innovation

To remain economically viable organisations need to innovate. This survey study examined the role of employee perception of innovation (visibility of results, perceived usefulness, perceived ease of use, and subjective norm), as well as organisational (workplace innovation), and individual characteristics factors (innovative behaviour, risk taking behaviour) in relation to the actual use of innovation by employees (innovation adoption). Managers of 110 Dutch organisations from transport and logistics evaluated the behaviour of their employees. Multiple regressions (path analysis) showed direct relations between workplace innovation, ease of use of innovation and perceived usefulness of innovation on the one hand and innovation adoption on the other. Innovative behaviour has an indirect relation with innovation adoption, via perceived ease of use and perceived usefulness of innovation. The practical implication is that management needs to ensure employee engagement in the process of renewal, if innovation is to be adopted by employees.