Implicit information need as explicit problems, help, and behavioral signals
Information Processing & Management, pp. 1020692020.
EI
Abstract:
•The amount of time spent on previous search results could be an indicator of potential problems in articulation of needs into queries, perceiving useless results, and not getting useful sources in the following search stage in an information search process.•While performing social tasks, users mostly searched with an entirely new query, ...More
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