A Slow Algorithm Improves Users' Assessments of the Algorithm's Accuracy

Joon Sung Park
Joon Sung Park
Rick Barber
Rick Barber

Proceedings of the ACM on Human-Computer Interaction, pp. 102-15, 2019.

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Keywords:
design guidelines human-algorithm interaction slow technology trust in automation

Abstract:

With computational algorithms making an increasing number of deeply consequential, and often problematic judgments on our behalf, there is a growing interest in slowing down technology to encourage users to reflect on judgments made by algorithms. Prior work in slow technology has established slowness as an agent of reflection and serendi...More

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