Students and teachers' challenges of using technology in blended learning environments.

Blended learning involves the mixture of face-to-face and online components that are carefully combined to complement each other. Over the years, research in blended learning have focused on the different designs and combinations of these two component to optimize teaching and learning, but little is known about the challenges that students and teachers face with using technologies in such environment. This study aims to identify the challenges that students and teachers' face with technological use in blended learning environments. Technological proficiency and competency challenges; technological insufficiency; and technological complexity are the three categorical themes of challenges that students face. Technological proficiency and competency challenges; challenges in making quality online videos for students; negative beliefs on the use of technology; and technological operation challenges are the four categorical themes of challenges that teachers face. This study proposed a framework for educational institution to adopt in providing the suitable technology for blended learning instruction through identifying its teachers and students' overall level of technological proficiency and competency.