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Understanding Consumer's Online Impulse Buying Behavior in Social Commerce.

Pacific Asia Conference on Information Systems(2019)

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摘要
In the past few years, online impulse purchase has garnered attention from researchers in various fields, especially noted in the relatively new field of social commerce (S-commerce).This interactive envronment is a full of impulse buying stimulators.However, no previous studies have been conducted to evaluate the status of the research about online impulse buying behavior (IBB) in S-commerce.Hence, the authors reviewed studies published between 2005 and 2019, to gain an insight into IBB.The authors used an input-moderator-mediator-output model for identifying and classifying factors that influence consumer's online IBB in S-commerce.The authors adopted a review protocol that involved two stages (i.e., automatic and manual), and identified 68 studies that addressed online IBB, of which 24 studies focused on IBB in S-commerce.The systematic review results indicated that survey-based studies (83%) and experiment methods (17%) were prevalent in online IBB in S-commerce.The authors also noted that a majority of existing studies adopted stimulus-organism-response.In this study, the factors that influence online IBB in S-commerce were classified, and a causal-chain framework for online impulse buying was developed.Finally, the authors made recommendations for future research in this field.
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关键词
Unplanned buying,s-commerce,social interaction,systematic review
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