Cultivating Psychological Safety in Human-Robot Teams with Social Robots

Proceedings of the 2017 Workshop on Robots in Groups and Teams at the 20th ACM Conference on Computer-Supported Collaborative Work and Social Computing. Portland, OR, USA, February(2017)

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Page 1. Cultivating Psychological Safety in Human-Robot Teams with Social Robots Sarah Strohkorb Department of Computer Science, Yale University This work is supported by the National Science Foundation (Expeditions in Computing IIS-1139148) Psychological Safety in Human-Robot Teams Social Robots in Groups Behavior that Promotes Psychological Safety • Research in organizational behavior has shown the key components correlated with a group's collective intelligence are predominately interpersonal skills like social sensitivity and the distribution of turn taking among group members [9]. • Amy Edmonson has defined psychological safety as “a shared belief held by members of a team that the team is safe for interpersonal risk taking” [5]. • Psychological safety has been shown to predict team performance when mediated by team learning behavior (eg …
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