Generalizing the phishing principle - analyzing user behavior in response to controlled stimuli for IT security awareness assessment.

ARES '20: Proceedings of the 15th International Conference on Availability, Reliability and Security(2020)

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摘要
Capturing behavioral data to assess users' IT security awareness is state of the art. However, recording the click rate on a company wide phishing test for IT security awareness measurement does not suffice. Perceivable artifacts, that the user might be exposed to during an attack, are manifold. We introduce a framework that allows capturing user's responses to such artifacts similar to phishing tests. A field study among 259 users shows, that the expected effect of a well-established IT security awareness intervention can be demonstrated using arbitrary artifacts. It also shows that this intervention may impair the probability of a user reporting the sighting of an artifact and therefore impair an organization's capability to detect such events and possibly decrease overall security.
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