MANAGING INFORMATION SYSTEMS BY INTEGRATING INFORMATION SYSTEMS SUCCESS MODEL AND THE UNIFIED THEORY OF ACCEPTANCE AND USAGE OF TECHNOLOGY

The Internet of things (IoT) has forced the mode of universities evaluating the performance of people and the way of disseminating the knowledge. Consequently, universities capitalize a substantial amount in sophisticated Higher Education Management Information Systems (HEMISs) technology to stay updated with the current trend. However, the implementation of the technology does not automatically inspire the modifications in working culture of the public universities in Indonesia as values and cultures remain outmoded and collusive. This indicates that most public universities are internally slow to adopt the technology making the application to be more beneficial for academia are still out of reach. This study aims at scrutinizing the organizational requirement that boosts technology implementation mainly in a higher education organization located in developing countries. The findings from the analysis of a structural equation model tested on end-users consisting of 150 (one hundred fifty) public university officers throughout Indonesia evidenced that implementation of the technology in terms of information, system, and service quality make significant, positive impacts on performance expectancy leading to the intention to adopt the technology. The research underpins the significance of system flexibility to organizations as one source for sustainable competitive advantage.