Use of an Emotional Chatbot for the Analysis of a Discussion Forum for the Improvement of an E-Learning Platform

In this work, we try to show that the contribution of a chatbot in an e-learning platform can bring more efficiency in learning. The observation being that many learners either abandon their learning. They judge that it’s not very effective, because often their questions are not answered adequately. Our emotional chatbot proposal shows that if we take into account the emotional state of the learner, we can offer him an answer adapted to his concerns that appear during their learning processes