A Balanced Sociotechnical Framework For Collaborative Networks 4.0

Our research question focusses on the complex networks of organizations of business partners that by exchanging data and sharing control collaborate for typical business or social objectives. We revisit such networks of organizations studied under the collaborative networks research area in a multidisciplinary attempt to construct a common balanced sociotechnical framework based on the interactions between social and engineering sciences. Our proposal discusses the collaborative network under the 4.0 following industry time frame classification, considering momentous evolution steps towards the digital. This paper presents and discusses research towards balanced sociotechnical concepts and definitions founded on previous studies with a recognized influence from social science and engineering systems. The paper further points out a strategy to validate the research in a Robotic Process Automation (RPA) case and, in the context of the HORUS project with BP Portugal.