Co-Creation In Macrotask Knowledge Work On Online Labor Platforms
NORDIC JOURNAL OF WORKING LIFE STUDIES(2021)
摘要
Nordic working life studies have mostly focused on the precarious aspects of work mediated via online labor platforms. We follow a different approach and examine the potential of such work to benefit professionals by enhancing their job quality and learning. This qualitative, practice-based study applies the concept 'co-creation' to examine how a social form of creating value takes place in Upwork macrotask projects. It then investigates how platform features shape opportunities for co-creation. The data comprise interviews of 15 freelancers residing in Finland. The findings suggest that co-creation is possible in macrotask projects, but the platform does not seem to actively support co-creation. This paper provides insights into the discussion of job quality at platform work and how co-creation on platforms might be developed to support the Nordic labor market model.
更多查看译文
关键词
Activity theory, co-creation, freelancers, innovation, knowledge work, online labor market, platform work, Upwork
AI 理解论文
溯源树
样例
生成溯源树,研究论文发展脉络
Chat Paper
正在生成论文摘要