From panic to dispassionate rationality - Organizational responses in procurement after the initial COVID-19 pandemic peak

Lockdowns and social distancing from the COVID-19 crisis took many by surprise. Panic grew about the implications. Supply chains became center stage. We consider decision-making in large multinational companies and whether COVID-19 responses focused on crisis management or a strategic, rational decision-making approach. Chief procurement officers from 22 multinational companies responsible for sup...