Healthcare Industry Circular Supply Chain Collaboration in Vietnam: Vision and Learning Influences on Connection in a Circular Supply Chain and Circularity Business Model

ABSTRACT This study aims to classify a set of circular supply chain collaboration attributes and propose a cause-and-effect framework in the Vietnamese healthcare industry. A circular supply chain is argued to better retrieve value from end of life products to create zero waste, the collaboration within the value chain is seen as a critical facilitator for the transition process and the attributes for bringing this collaboration into practice still need to be discovered. The five aspects suggest as vision and learning in circularity, connection in a circular supply chain, circularity in business model, reverse logistics policies and enabling collaboration by information technology. Fuzzy Delphi method is applied to eliminate unnecessary criteria; decision-making trial and evaluation laboratory and analytical network process are employed to prioritize attributes and identify the interrelationships. Results illustrate that vision and learning in circularity, reverse logistics policies and enabling collaboration by information technology belong to causal group, whereas connection in a circular supply chain and circularity in business model are members of effect group. The top criteria are shared vision guidance on collaboration, a shift in problems framing in supply chain, a shift in problems solving in supply chain collaboration and information technology competency in circular supply chain.