“When I feel safe, I dare to open up”: immigrant and refugee patients’ experiences with coproducing healthcare

•Coproducing healthcare with immigrants and refugees requires a safe clinical setting.•Feeling safe encourages them to open up and take an active role in coproduction.•Professionals need to listen and empathically validate a patient´s experiences.•It takes skills and curiosity to recognize a patient’s capacity to coproduce.•Health management needs to prioritize sufficient consultation time for coproduction.