Moderating role of enterprise social media use in work engagement

•Enterprise social media (ESM) use is modeled as IT-based intervention for employees’ work engagement.•Work-related ESM use moderates the effect of challenge stressors on work engagement in a U-shaped manner.•Nonwork-related ESM use moderates the effect of challenge stressors on work engagement in an inverted U-shaped manner.•Nonwork-related ESM use moderates the effect of hindrance stressors on work engagement in a U-shaped manner.