Evaluating Demands Associated with the Use of Voice-Based In-Vehicle Interfaces

This panel addresses current efforts associated with the evaluation of demands associated with the use of voice-based in-vehicle interfaces. As generally implemented, these systems are perhaps best characterized as mixed-mode interfaces drawing upon varying levels of auditory, vocal, visual, manual and cognitive resources. Numerous efforts have quantified demands associated with these systems and several have proposing evaluation methods. However, there has been limited discussion in the scientific literature on the benefits and drawbacks of various measures of workload; appropriate reference points for comparison (i.e. just driving, visual-manual versions of the task one is looking to replace, etc.); the relationship of demand characteristics to safety; and practical design considerations that can be gleamed from efforts to date. Panelists will discuss scientific progress in the topic areas. Each panelist is expected to present a brief perspective followed by discussion and Q&A.