AB042. 113. Evaluation of the outcome of “telephone clinic” in the follow-up of surgical patients: innovative use of technology for the convenience and improvement of service for patients

Background: Government-funded health systems are the hallmarks of welfare states. They always suffer from over-burden and are underfunded. This results in painful waiting lists and long clinics. In order to reduce the suffering of patients attending surgical outpatient clinics, the innovative initiative of telephone clinics was taken five years ago. This study was conducted to assess success and find areas or groups requiring attention.